WEBVTT 00:02:33.860 --> 00:02:35.690 So we're at one o'clock. 00:02:35.690 --> 00:02:38.440 I think we'll hang on to get started for a few more minutes 00:02:38.440 --> 00:02:41.800 to let some more people trickle in. 00:02:41.800 --> 00:02:44.820 We do have, I believe, a virtual poll 00:02:44.820 --> 00:02:46.360 that we can get started 00:02:46.360 --> 00:02:48.830 to identify what your background is, 00:02:48.830 --> 00:02:52.210 CPUC staff, other state agencies, 00:02:52.210 --> 00:02:54.240 advocacy organizations and so on, 00:02:54.240 --> 00:02:56.850 but please fill out the poll when you are able 00:02:56.850 --> 00:02:58.550 and we'll get started in a minute. 00:04:01.070 --> 00:04:01.903 Jeff and Steve, 00:04:01.903 --> 00:04:03.810 I am going to be eating a little lunch, 00:04:03.810 --> 00:04:05.390 so I'm gonna go off camera for a little bit, 00:04:05.390 --> 00:04:06.930 but I am here, I promise. 00:05:40.320 --> 00:05:42.320 It's a few minutes after one. 00:05:42.320 --> 00:05:44.780 We've got, I think, a couple of people still trickling in, 00:05:44.780 --> 00:05:46.020 but we've got a pretty good crowd, 00:05:46.020 --> 00:05:49.170 so we can get started, I think, 00:05:49.170 --> 00:05:52.183 by starting to talk about the goal of the session. 00:05:53.030 --> 00:05:54.310 Again, thanks, everyone, for joining. 00:05:54.310 --> 00:05:55.720 This is the water breakout session 00:05:55.720 --> 00:06:00.033 for the environmental and social justice plan workshop. 00:06:00.930 --> 00:06:02.600 We have a virtual poll going 00:06:02.600 --> 00:06:05.480 to get a count of what folks' backgrounds are, 00:06:05.480 --> 00:06:06.680 so please fill that out, 00:06:07.960 --> 00:06:08.850 but getting started, 00:06:08.850 --> 00:06:10.300 just talking about why we're all here 00:06:10.300 --> 00:06:11.250 in this breakout session 00:06:11.250 --> 00:06:13.660 is to get some potential new action items 00:06:13.660 --> 00:06:15.460 for the ESJ Action Plan update 00:06:15.460 --> 00:06:17.480 specifically related to water. 00:06:17.480 --> 00:06:19.750 As you have probably heard over the past couple of days, 00:06:19.750 --> 00:06:23.220 the ESJ Action Plan outlines steps 00:06:23.220 --> 00:06:25.180 the CPUC intends to take 00:06:25.180 --> 00:06:28.500 to further principles of environmental and social justice. 00:06:28.500 --> 00:06:31.590 It is centered on nine goals primarily, 00:06:31.590 --> 00:06:34.660 like incorporating equity into decision-making, 00:06:34.660 --> 00:06:37.210 increasing access to programs and services, 00:06:37.210 --> 00:06:39.050 promoting workforce development opportunities 00:06:39.050 --> 00:06:41.763 and ways to participate in CPUC processes. 00:06:43.310 --> 00:06:46.938 Again, that's the backdrop of what we're talking about here, 00:06:46.938 --> 00:06:49.603 and a few just general comments before we start. 00:06:50.690 --> 00:06:52.640 We are hoping to make this breakout session 00:06:52.640 --> 00:06:55.150 as much of an interactive discussion as possible, 00:06:55.150 --> 00:06:57.890 so there are a few ways you can participate. 00:06:57.890 --> 00:07:01.000 To give a verbal comment or ask a question, 00:07:01.000 --> 00:07:02.500 open the participants list 00:07:02.500 --> 00:07:05.000 in the bottom right of this window 00:07:06.240 --> 00:07:07.930 and click the hand next to your name. 00:07:07.930 --> 00:07:09.380 That will raise your hand 00:07:09.380 --> 00:07:13.530 and let the event host know that you're wanting to speak. 00:07:13.530 --> 00:07:15.440 Someone will call on you and then unmute you 00:07:15.440 --> 00:07:19.440 when it's your turn to say your comment. 00:07:19.440 --> 00:07:21.440 Please keep in mind that we might not get to everyone, 00:07:21.440 --> 00:07:23.560 but we will do our best to get to as many comments 00:07:23.560 --> 00:07:26.420 and questions into the discussion as possible. 00:07:26.420 --> 00:07:28.370 If you would like to make a written comment or question, 00:07:28.370 --> 00:07:29.203 not out loud, 00:07:30.210 --> 00:07:32.220 you can type your comment into the chat box, 00:07:32.220 --> 00:07:35.800 also found at the lower right-hand side of the screen, 00:07:35.800 --> 00:07:39.240 and make sure you send that question to all participants 00:07:39.240 --> 00:07:40.470 so that everyone in the discussion 00:07:40.470 --> 00:07:42.453 can see what your question is. 00:07:43.500 --> 00:07:47.790 We have this ESJ Action Plan's mastermind, Monica Palmiera, 00:07:47.790 --> 00:07:51.900 on the line as our summarizer and chat monitor. 00:07:51.900 --> 00:07:53.980 We'll be trying to weave as much content as we can 00:07:53.980 --> 00:07:56.620 from the chat box into the discussion. 00:07:56.620 --> 00:07:59.120 Even if we can't bring your comment into the chat, 00:07:59.980 --> 00:08:01.450 the chat will be saved 00:08:01.450 --> 00:08:04.020 and we'll have that feedback recorded. 00:08:04.020 --> 00:08:07.060 Lastly, if you'd like to submit your comments via email, 00:08:07.060 --> 00:08:08.350 if you'd like to further elaborate 00:08:08.350 --> 00:08:09.800 on anything that was said or, 00:08:10.670 --> 00:08:11.610 we'll try to get through everyone, 00:08:11.610 --> 00:08:13.310 but in case we don't get to you, 00:08:13.310 --> 00:08:14.290 you can email your thoughts 00:08:14.290 --> 00:08:18.680 to the esjactionplan@cpuc.ca.gov 00:08:18.680 --> 00:08:21.470 and that email will be found in the chat as well, 00:08:21.470 --> 00:08:23.913 so you can have it there. 00:08:24.910 --> 00:08:26.870 And lastly, before we start, 00:08:26.870 --> 00:08:28.570 this session is being recorded 00:08:28.570 --> 00:08:30.820 so we can save all the feedback and comments. 00:08:32.290 --> 00:08:36.100 I think with that, we have our poll in, 00:08:36.100 --> 00:08:38.210 we've got 49 participants, 00:08:38.210 --> 00:08:39.630 so I think I'll hand it over to Steve 00:08:39.630 --> 00:08:41.023 for some opening framing. 00:08:46.090 --> 00:08:46.970 And thank you. 00:08:46.970 --> 00:08:48.590 My name is Steve St. Marie. 00:08:48.590 --> 00:08:51.840 I work in the Water Division along with Jefferson 00:08:51.840 --> 00:08:55.263 and we are happy to be here today. 00:08:56.586 --> 00:09:00.060 I would like to share a little bit of information with you 00:09:02.590 --> 00:09:07.130 to indicate the kind of work that we have been looking at 00:09:07.130 --> 00:09:10.210 in the kind of information we have been looking at 00:09:10.210 --> 00:09:11.380 in the Water Division 00:09:11.380 --> 00:09:15.430 having to do with the low-income water proceeding 00:09:16.270 --> 00:09:19.610 that is ongoing at the CPUC, 00:09:19.610 --> 00:09:22.230 and so I'm sharing my screen. 00:09:22.230 --> 00:09:23.883 I hope everyone can see that. 00:09:24.730 --> 00:09:25.563 Okay. 00:09:26.950 --> 00:09:30.710 I would like to just, this is not detailed information, 00:09:30.710 --> 00:09:33.410 but we'll do a quick snapshot. 00:09:33.410 --> 00:09:37.360 Recently, we have found that the most recent data 00:09:37.360 --> 00:09:41.270 that we have up-to-date is from November last year 00:09:41.270 --> 00:09:45.920 and it seems as though the total number of customers 00:09:45.920 --> 00:09:49.940 of the Class A water utilities who are late on their bills 00:09:49.940 --> 00:09:52.900 is about 230,000 00:09:52.900 --> 00:09:57.900 out of a little over 1.2 million customers in total, 00:09:59.060 --> 00:10:04.563 and my screen is, here we go, 00:10:05.950 --> 00:10:09.590 and we found that over a quarter of those customers, 00:10:09.590 --> 00:10:12.290 about 27% in November, 00:10:12.290 --> 00:10:16.000 were residential customers on the CAP programs. 00:10:16.000 --> 00:10:18.970 That is the Customer Assistance Programs. 00:10:18.970 --> 00:10:20.010 That's a new name. 00:10:20.010 --> 00:10:24.020 Some of you may know those names of those programs as LIRA, 00:10:24.020 --> 00:10:26.970 the Low-Income Rate Assistance programs. 00:10:26.970 --> 00:10:29.600 They're similar to the CARE programs 00:10:29.600 --> 00:10:31.943 that the energy customers have. 00:10:35.410 --> 00:10:36.620 Looking very quickly, 00:10:36.620 --> 00:10:42.570 the average residential arrearage is up about 55% 00:10:42.570 --> 00:10:44.950 compared to the same period 00:10:46.634 --> 00:10:48.250 in 2019. 00:10:48.250 --> 00:10:51.770 It used to be about $135 on average 00:10:51.770 --> 00:10:54.430 among those who were behind on their bills. 00:10:54.430 --> 00:10:56.193 Now it's 208. 00:10:57.330 --> 00:10:59.750 We could discuss the subtlety of that, 00:10:59.750 --> 00:11:02.977 but basically, among the people who are behind, 00:11:02.977 --> 00:11:05.743 $208 is probably a lot of money. 00:11:06.790 --> 00:11:10.230 The average non-residential arrearage is up 00:11:10.230 --> 00:11:12.583 but not up by quite as much. 00:11:13.700 --> 00:11:15.870 Before, last year, 00:11:15.870 --> 00:11:19.040 in September to November it was about 640 00:11:19.040 --> 00:11:21.733 and now it's up to about 717. 00:11:23.460 --> 00:11:25.850 One last graph here. 00:11:25.850 --> 00:11:29.230 Residential arrearages are now totalling 00:11:29.230 --> 00:11:31.320 about $43 million 00:11:32.830 --> 00:11:36.763 and non-residential about $19 million. 00:11:37.830 --> 00:11:39.920 We're talking over $60 million 00:11:40.830 --> 00:11:44.250 that is owed by customers 00:11:44.250 --> 00:11:47.313 and on the utilities' books at this time. 00:11:49.940 --> 00:11:52.130 That's all that we need to do right now 00:11:52.130 --> 00:11:54.003 and I will stop sharing. 00:11:57.580 --> 00:11:58.413 Okay. 00:12:00.970 --> 00:12:03.630 One of the questions that we have been asked to address 00:12:03.630 --> 00:12:05.720 right from the beginning is 00:12:05.720 --> 00:12:09.270 what kinds of things does the Water Division do 00:12:09.270 --> 00:12:11.490 in order to try to help 00:12:11.490 --> 00:12:14.130 low-income, disadvantaged communities 00:12:14.130 --> 00:12:16.430 or ESJ in general? 00:12:16.430 --> 00:12:18.820 And I would like to begin by saying 00:12:18.820 --> 00:12:23.460 the Water Division regulates about 90 utility companies, 00:12:23.460 --> 00:12:25.460 most of which are small 00:12:25.460 --> 00:12:28.933 and many of which serve in ESJ communities. 00:12:29.860 --> 00:12:32.140 Our work is to regulate them. 00:12:32.140 --> 00:12:34.633 We don't actually serve the water, of course, 00:12:35.570 --> 00:12:37.470 but we make sure that the utilities 00:12:37.470 --> 00:12:39.370 provide adequate service 00:12:39.370 --> 00:12:41.590 and we work with other agencies to make sure 00:12:41.590 --> 00:12:43.943 that the water quality standards are met. 00:12:44.950 --> 00:12:48.430 We also have procedures for dealing with the utilities 00:12:48.430 --> 00:12:50.350 that are failing to meet the requirements 00:12:50.350 --> 00:12:51.403 that are necessary. 00:12:53.450 --> 00:12:57.320 Environmental and social justice is promoted and benefited 00:12:57.320 --> 00:13:00.573 by CPUC regulation in general. 00:13:01.630 --> 00:13:05.270 The CPUC sets rates according to costs 00:13:05.270 --> 00:13:08.533 and costs are reviewed for reasonableness and prudence. 00:13:12.290 --> 00:13:15.330 We have a universal service policy 00:13:15.330 --> 00:13:18.050 and it's unlikely that everyone would even be able 00:13:18.050 --> 00:13:21.800 to get water were it not for universal service rules 00:13:21.800 --> 00:13:23.533 that we help to enforce. 00:13:24.380 --> 00:13:27.220 Rates are set across whole service areas 00:13:27.220 --> 00:13:30.010 and they are not segregated by area 00:13:30.010 --> 00:13:33.860 or in terms or conditions of where they are served, 00:13:33.860 --> 00:13:36.350 so people who are in town 00:13:36.350 --> 00:13:40.030 and people who are in the woods, 00:13:40.030 --> 00:13:41.930 if they are in the same service territory, 00:13:41.930 --> 00:13:43.650 they are paying the same rates, 00:13:43.650 --> 00:13:45.160 though one could argue 00:13:45.160 --> 00:13:48.530 that the people who are out in the less-developed areas 00:13:48.530 --> 00:13:50.720 or the less-congested areas 00:13:50.720 --> 00:13:53.060 perhaps are more costly to serve 00:13:53.060 --> 00:13:56.300 and if we weren't dealing with regulation, 00:13:56.300 --> 00:13:58.470 perhaps would not be receiving service 00:13:58.470 --> 00:14:01.223 or would be receiving service at a different cost. 00:14:02.640 --> 00:14:05.963 The Class A water utilities have low-income programs. 00:14:07.080 --> 00:14:09.080 We do not have those at this time 00:14:09.080 --> 00:14:11.610 for the very small water companies, 00:14:11.610 --> 00:14:14.083 the ones with fewer than 500 customers. 00:14:16.460 --> 00:14:20.330 We do some other things that help to facilitate ESJ 00:14:20.330 --> 00:14:22.220 and that includes facilitating 00:14:22.220 --> 00:14:24.700 acquisitions and consolidations 00:14:24.700 --> 00:14:26.720 that may benefit the customers 00:14:26.720 --> 00:14:29.943 of small and undercapitalized water utilities, 00:14:31.290 --> 00:14:34.370 and we're participating in two proceedings 00:14:34.370 --> 00:14:36.260 that are ESJ related, 00:14:36.260 --> 00:14:39.020 and I'm speaking now about the one called 00:14:39.020 --> 00:14:41.860 the low-income water utility 00:14:41.860 --> 00:14:46.730 low-income water proceeding, R.17-06-024, 00:14:46.730 --> 00:14:50.552 and that's the one that is enforcing such rules as 00:14:50.552 --> 00:14:53.590 the shutdown moratorium, 00:14:53.590 --> 00:14:55.440 and we're working on other policies 00:14:55.440 --> 00:14:58.990 that the Commission may be developing 00:14:58.990 --> 00:15:00.763 in future orders. 00:15:03.640 --> 00:15:05.426 And here we go. 00:15:05.426 --> 00:15:07.630 That's the story of the kind of stuff 00:15:07.630 --> 00:15:09.320 that we are doing generally, 00:15:09.320 --> 00:15:11.180 and of course, we're always looking 00:15:11.180 --> 00:15:12.930 to find if there are better ways 00:15:12.930 --> 00:15:16.440 that we can serve all the communities and the, especially, 00:15:16.440 --> 00:15:20.233 the environmental and social justice communities. 00:15:26.180 --> 00:15:27.550 Thanks, Steve. 00:15:27.550 --> 00:15:29.340 One last thing I would mention 00:15:30.660 --> 00:15:32.800 in the context of framing this discussion 00:15:32.800 --> 00:15:34.000 that we're about to have 00:15:34.970 --> 00:15:36.650 is something that has been mentioned a couple of times 00:15:36.650 --> 00:15:37.483 in the last, 00:15:38.560 --> 00:15:39.670 over the course of this workshop, 00:15:39.670 --> 00:15:43.547 the affordability proceeding R.18-07-006, 00:15:44.680 --> 00:15:48.953 where last year the Commission in decision 20-07-032 00:15:50.420 --> 00:15:53.120 adopted a set of three metrics to measure affordability 00:15:53.120 --> 00:15:56.113 across all of its regulated industries, including water, 00:15:57.090 --> 00:15:59.010 and a staff report on affordability 00:15:59.010 --> 00:16:01.690 is due for release later this quarter. 00:16:01.690 --> 00:16:03.760 I mentioned it today so that later on 00:16:03.760 --> 00:16:06.080 we can continue discussing 00:16:07.060 --> 00:16:09.423 how it can best be applied to ESJ communities. 00:16:10.870 --> 00:16:13.060 Some of these metrics that the Commission has adopted 00:16:13.060 --> 00:16:15.003 look at things like CalEnviroScreen, 00:16:16.210 --> 00:16:18.400 rates, income levels, 00:16:18.400 --> 00:16:20.610 but the framework of how best to apply those metrics 00:16:20.610 --> 00:16:23.223 is still underway in the proceeding's second phase. 00:16:24.970 --> 00:16:27.450 Some of the preliminary results that we're seeing 00:16:27.450 --> 00:16:28.340 is what you might expect. 00:16:28.340 --> 00:16:31.510 Some of these smaller communities that Steve has mentioned 00:16:32.480 --> 00:16:33.690 are kind of doubly burdened 00:16:33.690 --> 00:16:35.970 by both some of the highest water bills in the state 00:16:35.970 --> 00:16:37.820 as well as some of the lowest incomes 00:16:38.700 --> 00:16:41.710 combined with the lack of assistance programs 00:16:41.710 --> 00:16:42.883 like the Class As have. 00:16:43.860 --> 00:16:48.190 Affordability affects customers 00:16:48.190 --> 00:16:49.640 from several different angles, 00:16:49.640 --> 00:16:51.840 so we are trying to measure it the same way. 00:16:54.120 --> 00:16:56.420 And so I think that is where we will leave off 00:16:57.480 --> 00:17:00.110 in the context of framing the Water Division's role 00:17:01.220 --> 00:17:06.220 and water at the CPUC in the context of ESJ, 00:17:06.290 --> 00:17:08.873 and I think we'll open it up for discussion. 00:17:10.480 --> 00:17:12.810 Steve, do you want to introduce this first question 00:17:12.810 --> 00:17:14.140 that we have? 00:17:14.140 --> 00:17:16.200 Well, sure. Oh, am I? 00:17:16.200 --> 00:17:17.473 I'm not muted. Okay. 00:17:19.930 --> 00:17:24.930 What does it mean that California has legislated 00:17:24.990 --> 00:17:26.593 a human right to water? 00:17:28.050 --> 00:17:29.180 I actually have 00:17:31.780 --> 00:17:33.890 that law as it was written 00:17:33.890 --> 00:17:36.400 available for us to look at. 00:17:36.400 --> 00:17:37.793 It is here. 00:17:39.820 --> 00:17:45.650 Okay, and essentially, just the very beginning, 00:17:45.650 --> 00:17:49.850 it is declared to be the established policy of the state 00:17:49.850 --> 00:17:52.610 that every human being has the right 00:17:52.610 --> 00:17:56.280 to safe, clean, affordable and accessible water 00:17:56.280 --> 00:17:58.340 adequate for human consumption, 00:17:58.340 --> 00:18:01.230 cooking and sanitary purposes, 00:18:01.230 --> 00:18:04.460 and the rest of this goes into 00:18:04.460 --> 00:18:07.520 what that is and what it means. 00:18:07.520 --> 00:18:11.960 Our question is what does it mean to the CPUC 00:18:11.960 --> 00:18:16.080 and how can we make sure that all people have access 00:18:16.080 --> 00:18:19.483 to safe, clean and affordable water? 00:18:27.040 --> 00:18:28.260 And Jeff and Steve, actually, 00:18:28.260 --> 00:18:30.160 maybe you could call on folks. 00:18:30.160 --> 00:18:31.330 Some folks have their hands raised. 00:18:31.330 --> 00:18:32.680 Just call on them and then folks can 00:18:32.680 --> 00:18:34.540 unmute themselves, actually. 00:18:34.540 --> 00:18:35.880 Sorry about that. 00:18:35.880 --> 00:18:38.033 Okay, now at this point, 00:18:39.370 --> 00:18:41.340 one of the things I would really like to know 00:18:41.340 --> 00:18:43.750 is how do I put the people in order 00:18:43.750 --> 00:18:45.190 that they have their hand raised? 00:18:45.190 --> 00:18:47.610 Oh, I see. So Edward Simon here. 00:18:47.610 --> 00:18:48.753 Edward, could you speak? 00:18:48.753 --> 00:18:51.423 And you have to unmute yourself. 00:18:53.607 --> 00:18:55.660 Okay, can you hear me okay now? 00:18:55.660 --> 00:18:56.870 Yes, we can. 00:18:56.870 --> 00:18:58.140 Okay, well, good afternoon. 00:18:58.140 --> 00:18:59.380 I'm Edward Simon. 00:18:59.380 --> 00:19:01.780 I'm the director of business performance 00:19:01.780 --> 00:19:05.707 and supplier diversity for California American Water, 00:19:05.707 --> 00:19:08.570 and just recently named the chair 00:19:08.570 --> 00:19:10.750 of the California Water Association 00:19:10.750 --> 00:19:13.820 diversity, equity and inclusion advisory board, 00:19:13.820 --> 00:19:18.310 so certainly great to be with the team here this afternoon, 00:19:18.310 --> 00:19:19.560 and my question is, 00:19:19.560 --> 00:19:22.360 I understand that the Commission 00:19:22.360 --> 00:19:25.930 is engaging in some workforce development programs 00:19:25.930 --> 00:19:28.750 and I think you formed an agreement 00:19:28.750 --> 00:19:32.760 with the state workforce investment board. 00:19:32.760 --> 00:19:34.760 Can you share a little bit more information 00:19:34.760 --> 00:19:36.710 about that partnership 00:19:36.710 --> 00:19:41.090 and how maybe CWA can engage in these discussions, 00:19:41.090 --> 00:19:43.920 certainly to attract interest in 00:19:45.428 --> 00:19:47.023 diverse people working in the water industry? 00:19:47.023 --> 00:19:49.557 Can you share a little bit more about that? 00:19:50.430 --> 00:19:51.660 Sure. This is Monica. 00:19:51.660 --> 00:19:53.460 Jeff and Steve, I'll take this one real quick, 00:19:53.460 --> 00:19:55.190 and we should talk more offline. 00:19:55.190 --> 00:19:56.690 It would be really, really helpful, 00:19:56.690 --> 00:19:57.840 but just briefly, yes, 00:19:57.840 --> 00:20:00.730 so one of the goals of this action plan is to think about 00:20:00.730 --> 00:20:03.890 how we as the PUC can promote opportunities 00:20:03.890 --> 00:20:05.230 for workforce development 00:20:06.140 --> 00:20:08.720 within our wherewithal, within our jurisdiction. 00:20:08.720 --> 00:20:11.220 We obviously don't have a lot of expertise on that. 00:20:11.220 --> 00:20:13.110 We entered into an MOU, yeah, 00:20:13.110 --> 00:20:15.540 with the California Workforce Development Board 00:20:15.540 --> 00:20:17.530 to help us understand 00:20:17.530 --> 00:20:19.890 how we can use our jurisdiction and authority 00:20:19.890 --> 00:20:21.213 to promote opportunities. 00:20:22.130 --> 00:20:24.210 What we've been doing, we've just been getting started, 00:20:24.210 --> 00:20:26.320 so now is a good time to discuss. 00:20:26.320 --> 00:20:29.920 What we're doing right now is looking at three programs, 00:20:29.920 --> 00:20:30.880 three program areas, 00:20:30.880 --> 00:20:33.760 energy efficiency, vegetation management, 00:20:33.760 --> 00:20:36.100 and transportation electrification. 00:20:36.100 --> 00:20:37.430 Three program areas that have 00:20:37.430 --> 00:20:39.520 some workforce development components, 00:20:39.520 --> 00:20:42.870 understanding what we've done thus far from the PUC side, 00:20:42.870 --> 00:20:45.500 and so develop some best practices 00:20:45.500 --> 00:20:47.240 that we have already done, 00:20:47.240 --> 00:20:48.680 can share cross-Commission, 00:20:48.680 --> 00:20:50.970 but then also think about how we can maximize our impact 00:20:50.970 --> 00:20:52.070 in that space, 00:20:52.070 --> 00:20:54.150 and we've been learning a lot through our partnership 00:20:54.150 --> 00:20:56.540 with the Workforce Development Board about 00:20:56.540 --> 00:20:57.560 it's not just about training, 00:20:57.560 --> 00:21:00.020 it's about job placement, job quality, 00:21:00.020 --> 00:21:01.750 things like contractor standards. 00:21:01.750 --> 00:21:04.400 Those are the kinds of things we will be exploring 00:21:04.400 --> 00:21:07.220 as we further implement the MOU. 00:21:07.220 --> 00:21:09.610 Yeah, happy to talk more offline and engage on that, 00:21:09.610 --> 00:21:12.937 but that's generally where we are with that item. 00:21:12.937 --> 00:21:14.095 Okay. Well, thank you very much. 00:21:14.095 --> 00:21:16.520 I will tell you, I know from a CWA perspective 00:21:16.520 --> 00:21:18.285 we certainly would be interested 00:21:18.285 --> 00:21:20.240 in engaging in those discussions 00:21:20.240 --> 00:21:22.010 and I know you've focused on the, 00:21:22.010 --> 00:21:25.420 you said the energy and vegetation management and so forth, 00:21:25.420 --> 00:21:28.860 but would be nice to add, if we can, 00:21:28.860 --> 00:21:32.830 working for a water utility in that focus area as well 00:21:32.830 --> 00:21:35.460 'cause we certainly can use some assistance there. 00:21:35.460 --> 00:21:38.680 I will definitely follow up with you after this. 00:21:39.515 --> 00:21:40.348 Thank you. 00:21:41.840 --> 00:21:43.340 Thank you very much, Edward. 00:21:44.240 --> 00:21:46.853 At this time, we do not have any hands raised. 00:21:48.280 --> 00:21:50.750 I guess that means that maybe 00:21:50.750 --> 00:21:53.560 Jefferson should talk about our next question 00:21:53.560 --> 00:21:56.310 and see if we get some more excitement out of that one. 00:21:57.480 --> 00:21:59.860 Sure, so the next thing, 00:21:59.860 --> 00:22:02.860 as I kind of hinted at a minute ago, 00:22:02.860 --> 00:22:04.630 is this affordability rulemaking 00:22:04.630 --> 00:22:08.270 entering its second phase 00:22:08.270 --> 00:22:10.400 in which now we have these metrics, 00:22:10.400 --> 00:22:14.653 we are collecting a lot of data related to affordability. 00:22:16.740 --> 00:22:20.933 How do we use that to best impact ESJ communities? 00:22:22.000 --> 00:22:24.430 And I know a lot of these... 00:22:30.400 --> 00:22:32.250 The proceeding itself has garnered 00:22:32.250 --> 00:22:33.280 a lot of these discussions 00:22:33.280 --> 00:22:35.240 that will continue through the second phase, 00:22:35.240 --> 00:22:38.720 but in the context of ESJ, 00:22:38.720 --> 00:22:41.810 I think there's a different angle we can look at. 00:22:41.810 --> 00:22:43.660 Are there any thoughts on that topic? 00:22:51.650 --> 00:22:53.340 Okay, we have one raised hand 00:22:53.340 --> 00:22:55.763 and that is Willis Hon. 00:22:57.530 --> 00:22:59.450 Hey, Steve. This is Willis Hon. 00:22:59.450 --> 00:23:03.000 I'm an attorney with Nossaman on behalf of CWA, 00:23:03.000 --> 00:23:05.100 and I did want to also tie this back 00:23:05.100 --> 00:23:08.230 to your first question about the human right to water 00:23:08.230 --> 00:23:11.060 and also just the affordability metrics 00:23:11.060 --> 00:23:12.363 in the recent proceeding, 00:23:13.440 --> 00:23:15.440 and I wanted to tie it back 00:23:15.440 --> 00:23:17.530 through the stuff you opened up with, 00:23:17.530 --> 00:23:20.383 on the consolidation of the small water systems. 00:23:21.470 --> 00:23:25.600 I know that the current ESJ Action Plan 00:23:25.600 --> 00:23:27.810 does mention the consolidation of water systems, 00:23:27.810 --> 00:23:29.028 but since that time, 00:23:29.028 --> 00:23:32.300 there's been a lot of activity in this area, 00:23:32.300 --> 00:23:37.300 not just the acquisition of other utility systems, 00:23:37.350 --> 00:23:39.053 water systems, but also, 00:23:40.064 --> 00:23:43.140 not unregulated but municipal systems as well 00:23:43.140 --> 00:23:45.790 throughout California, especially the Central Valley. 00:23:47.030 --> 00:23:49.060 I guess the one thought I had is 00:23:49.060 --> 00:23:51.110 what sort of steps can the Commission take 00:23:51.110 --> 00:23:53.490 as part of this ESJ Action Plan 00:23:53.490 --> 00:23:55.840 to further the area of consolidations? 00:23:55.840 --> 00:23:57.840 Because in addition to the Commission, 00:23:57.840 --> 00:24:01.570 you also have the State Water Board doing work in this area. 00:24:01.570 --> 00:24:04.670 They have a mandatory consolidation program, 00:24:04.670 --> 00:24:07.390 and in many instances, 00:24:07.390 --> 00:24:10.123 it's a lot of voluntary consolidations as well. 00:24:11.690 --> 00:24:14.070 I think one thing that CWA would like to see 00:24:14.070 --> 00:24:16.910 in the ESJ Action Plan is to expand on this area. 00:24:16.910 --> 00:24:20.050 How can we remove some of the barriers 00:24:20.050 --> 00:24:22.860 to seeing these consolidations go through? 00:24:22.860 --> 00:24:24.290 'Cause a lot of the time, 00:24:24.290 --> 00:24:28.170 not only do the dollars need to work out 00:24:28.170 --> 00:24:29.730 for it to make sense financially, 00:24:29.730 --> 00:24:31.960 but there's also other regulatory barriers 00:24:31.960 --> 00:24:35.530 or the process just takes a long time, 00:24:35.530 --> 00:24:37.970 so I think a focus of CWA 00:24:37.970 --> 00:24:41.290 is to streamline the consolidation process 00:24:41.290 --> 00:24:44.410 in a way that you can reach out to these communities 00:24:44.410 --> 00:24:45.390 that are underserved, 00:24:45.390 --> 00:24:49.177 especially in Los Angeles areas and in Central Valley, 00:24:49.177 --> 00:24:52.470 to make these consolidations happen, 00:24:52.470 --> 00:24:55.200 not only for affordability program 00:24:55.200 --> 00:24:57.487 but for water quality as well, 00:24:57.487 --> 00:25:00.883 and so that's just something I wanted to pose to all of you. 00:25:02.940 --> 00:25:06.910 Okay, well, let me begin by saying 00:25:06.910 --> 00:25:10.920 we would be delighted to engage in a dialogue 00:25:10.920 --> 00:25:15.920 or see here what are the barriers 00:25:16.320 --> 00:25:19.380 from the point of view of an acquiring utility 00:25:19.380 --> 00:25:23.003 or from a utility system that wishes to be acquired. 00:25:24.543 --> 00:25:27.880 I'm sure that we don't appreciate 00:25:28.810 --> 00:25:33.523 how many barriers there are and how many hoops, 00:25:34.690 --> 00:25:37.800 proverbial hoops or metaphorical hoops, 00:25:37.800 --> 00:25:40.243 the parties must get involved in. 00:25:41.120 --> 00:25:48.150 The CPUC is mostly interested in costs and prices 00:25:48.150 --> 00:25:52.950 and who is going to bear the burden 00:25:52.950 --> 00:25:55.860 of paying in the process 00:25:56.894 --> 00:25:59.140 of a consolidation, 00:25:59.140 --> 00:26:03.150 and we are very careful to be sure 00:26:03.150 --> 00:26:05.260 that every consolidation that occurs 00:26:05.260 --> 00:26:09.963 or every acquisition that occurs is just and reasonable, 00:26:11.030 --> 00:26:12.730 but beyond that, 00:26:12.730 --> 00:26:15.170 we would like to know if there are barriers 00:26:15.170 --> 00:26:16.760 that we're not aware of 00:26:16.760 --> 00:26:19.940 or that we could somehow help to alleviate 00:26:19.940 --> 00:26:22.750 in order to make this process go better, 00:26:22.750 --> 00:26:26.384 go faster and happen at less cost, 00:26:26.384 --> 00:26:29.980 and we certainly do try to have a very good relationship 00:26:29.980 --> 00:26:32.950 with the State Water Resources Control Board 00:26:32.950 --> 00:26:36.803 and work with them on acquisitions as well. 00:26:38.200 --> 00:26:40.210 I don't know if there are other people 00:26:40.210 --> 00:26:42.480 who wish to speak on this topic, 00:26:42.480 --> 00:26:46.870 but this is an area 00:26:46.870 --> 00:26:50.350 where people who are not in a good position 00:26:50.350 --> 00:26:54.053 to help themselves can be helped by the CPUC. 00:26:55.890 --> 00:26:57.870 Yeah, just really quickly on that point. 00:26:57.870 --> 00:27:02.010 We appreciate that the Commission has recently taken action 00:27:02.010 --> 00:27:07.580 in the water LIRA proceeding to adopt a set of 00:27:07.580 --> 00:27:09.730 minimum data requirements for these acquisitions 00:27:09.730 --> 00:27:12.630 in an attempt to make the proceedings 00:27:12.630 --> 00:27:15.190 more streamlined and go faster, 00:27:15.190 --> 00:27:20.020 but I think those were just adopted last August, 00:27:20.020 --> 00:27:22.360 so it remains to be seen whether or not those 00:27:22.360 --> 00:27:24.500 have any effect in these sort of proceedings, 00:27:24.500 --> 00:27:27.560 and so we just want to keep the dialogue open 00:27:27.560 --> 00:27:28.670 and think about other ways 00:27:28.670 --> 00:27:31.000 that we can have the Commission proceedings 00:27:31.000 --> 00:27:33.920 for authorization to get acquisitions through, 00:27:33.920 --> 00:27:35.923 if there's anything we can do on that front. 00:27:39.452 --> 00:27:41.647 I see one hand raised in the chat 00:27:41.647 --> 00:27:44.060 and I also saw Lauren James 00:27:44.060 --> 00:27:45.950 hand raised a couple of minutes ago. 00:27:45.950 --> 00:27:48.200 Lauren, if you'd like to speak first 00:27:48.200 --> 00:27:51.257 and then the hand in the chat. 00:27:51.257 --> 00:27:53.350 All right. Thank you very much. 00:27:53.350 --> 00:27:55.900 Lauren James with Suburban Water Systems. 00:27:55.900 --> 00:27:58.913 I am the manager of communications and supplier diversity. 00:28:00.660 --> 00:28:03.250 Wasn't in relation to what Willis was speaking about, 00:28:03.250 --> 00:28:04.610 which is great, another great topic. 00:28:04.610 --> 00:28:08.000 I have an inward-looking question 00:28:08.000 --> 00:28:10.130 to pose to the CPUC, 00:28:10.130 --> 00:28:13.760 and I know an important part of the ESG strategy 00:28:13.760 --> 00:28:16.110 is to ensure that the PUC regulators 00:28:16.110 --> 00:28:18.550 and staff at the PUC reflect the communities 00:28:18.550 --> 00:28:21.410 served by the utilities, and I'm just curious, 00:28:21.410 --> 00:28:23.490 how is the Commission working to diversify 00:28:23.490 --> 00:28:24.920 their own workforce? 00:28:24.920 --> 00:28:29.190 I think that would be a key element in these discussions. 00:28:29.190 --> 00:28:31.900 When we're talking about low income 00:28:31.900 --> 00:28:34.680 and communities and social justice, 00:28:34.680 --> 00:28:37.710 how many people are on this call from those communities 00:28:37.710 --> 00:28:40.030 that can shape this conversation 00:28:40.030 --> 00:28:43.700 and take us to the next level of actually getting 00:28:43.700 --> 00:28:46.750 something done, something equitable, 00:28:46.750 --> 00:28:48.660 something that we can roll out together. 00:28:48.660 --> 00:28:53.350 I was just curious about how the Commission is diversifying 00:28:53.350 --> 00:28:54.850 their own workforce right now. 00:28:57.460 --> 00:28:58.520 Jeff and Steve, 00:28:58.520 --> 00:29:00.019 I can take that if y'all would like. 00:29:00.019 --> 00:29:01.460 Thank you, Monica. 00:29:01.460 --> 00:29:04.530 Yeah, 'cause that applies to some of our other goals. 00:29:04.530 --> 00:29:06.400 This Environmental and Social Justice Action Plan 00:29:06.400 --> 00:29:09.140 is just one way that we're trying to think about 00:29:09.140 --> 00:29:11.810 diversity, equity, inclusion more broadly. 00:29:11.810 --> 00:29:13.510 Beyond this initiative, 00:29:13.510 --> 00:29:15.640 there are other initiatives at the PUC 00:29:15.640 --> 00:29:17.690 to get at exactly what you're mentioning, 00:29:18.983 --> 00:29:21.040 two different efforts that I will just name. 00:29:21.040 --> 00:29:22.770 There's more but two main ones. 00:29:22.770 --> 00:29:25.497 One that's inward-looking at ourselves as a Commission 00:29:25.497 --> 00:29:27.960 and our staff is our, 00:29:27.960 --> 00:29:30.970 we have a diversity, equity, inclusion new task force 00:29:30.970 --> 00:29:32.870 that is really taking a lot of those 00:29:32.870 --> 00:29:35.080 hiring practices into account 00:29:35.080 --> 00:29:38.450 and other measures of inclusion into account, 00:29:38.450 --> 00:29:41.280 looking very much inward with us as staff. 00:29:41.280 --> 00:29:44.987 We also are engaging in a effort called CCORE 00:29:44.987 --> 00:29:48.930 and it's Capitol Collaborative on Racial Equity. 00:29:48.930 --> 00:29:50.950 We have a cohort of staff that are engaging in 00:29:50.950 --> 00:29:54.070 a year-long racial equity training. 00:29:54.070 --> 00:29:55.590 I am not personally part of the cohort, 00:29:55.590 --> 00:29:57.840 but I did participate in this cohort 00:29:57.840 --> 00:29:59.410 two years ago in a previous job, 00:29:59.410 --> 00:30:02.230 so I'm familiar with the curriculum, at least a little bit, 00:30:02.230 --> 00:30:04.960 and they will be building a racial equity plan 00:30:04.960 --> 00:30:07.140 for us as a Commission. 00:30:07.140 --> 00:30:09.240 There's a lot of folk. It's a cross-Commission group. 00:30:09.240 --> 00:30:10.660 Much like our ESJ liaisons 00:30:10.660 --> 00:30:12.340 focusing on environmental justice, 00:30:12.340 --> 00:30:14.410 this group is working on racial equity 00:30:14.410 --> 00:30:17.520 and we are trying to sync our Venn diagram 00:30:18.521 --> 00:30:21.000 in terms of how we overlap on some of these issues. 00:30:21.000 --> 00:30:22.290 We want to be coordinated, 00:30:22.290 --> 00:30:24.640 but we don't want to say that this effort is necessarily 00:30:24.640 --> 00:30:27.980 speaking to racial equity or diversity in our staff. 00:30:27.980 --> 00:30:30.980 Those efforts are definitely doing that more closely 00:30:30.980 --> 00:30:33.740 and we absolutely are looking to support those efforts, 00:30:33.740 --> 00:30:35.910 but those are two examples. 00:30:35.910 --> 00:30:36.800 That's great, great to hear, 00:30:36.800 --> 00:30:40.120 and I would love to follow up with this outside of this 00:30:40.120 --> 00:30:42.200 and to hear about your progress 00:30:42.200 --> 00:30:45.280 and what we're doing to enhance this conversation as well, 00:30:45.280 --> 00:30:46.670 so that's great. 00:30:46.670 --> 00:30:47.503 Thank you. 00:30:50.590 --> 00:30:53.293 Okay, Jeanette had her hand up. Jeanette Diaz. 00:30:56.050 --> 00:30:57.590 Good afternoon, everyone. 00:30:57.590 --> 00:30:58.710 My name is Jeanette Diaz. 00:30:58.710 --> 00:31:01.670 I'm the manager for supplier diversity and special projects 00:31:01.670 --> 00:31:03.500 at San Gabriel Valley Water. 00:31:03.500 --> 00:31:07.533 I'm also the current chair of the CWA USDP committee. 00:31:08.430 --> 00:31:10.050 Our supplier diversity programs 00:31:10.050 --> 00:31:13.640 are successful at ensuring the regulated water utilities 00:31:13.640 --> 00:31:15.910 are spending on goods and services 00:31:15.910 --> 00:31:18.493 from diverse-owned businesses. 00:31:19.340 --> 00:31:22.750 Just a thought, what can we do on a Commission level 00:31:22.750 --> 00:31:23.980 or a utility level 00:31:23.980 --> 00:31:26.710 to ensure that these businesses we're supporting 00:31:26.710 --> 00:31:30.873 are in turn supporting members of the ESJ communities? 00:31:35.700 --> 00:31:37.390 I have to say, I do not, 00:31:37.390 --> 00:31:40.650 I've not followed that question before. 00:31:40.650 --> 00:31:43.403 Is that something that you can respond to, Monica? 00:31:44.910 --> 00:31:45.743 Sure. Yeah. 00:31:45.743 --> 00:31:48.290 I'm not a water person, but I'm happy to. 00:31:48.290 --> 00:31:49.550 Unfortunately, we don't have, 00:31:49.550 --> 00:31:50.960 I'm sure you all know Stephanie Green 00:31:50.960 --> 00:31:53.590 who manages our supplier diversity program. 00:31:53.590 --> 00:31:56.040 Unfortunately, I don't think we have her on the line 00:31:57.210 --> 00:31:59.200 in my news and outreach colleagues. 00:32:01.790 --> 00:32:03.470 Yes, but I think that's an important question 00:32:03.470 --> 00:32:06.040 that we should take to the supplier diversity team 00:32:06.040 --> 00:32:08.420 and perhaps there could even be a follow-up 00:32:08.420 --> 00:32:10.160 more deliberately about that. 00:32:10.160 --> 00:32:11.360 Similar to the workforce, 00:32:11.360 --> 00:32:14.123 we're scratching the surface on some of this, 00:32:15.120 --> 00:32:17.620 but there are likely tangible action items we can take. 00:32:17.620 --> 00:32:19.250 I just, to be honest, 00:32:19.250 --> 00:32:22.660 I'm not clear right now on what they might be, yeah. 00:32:22.660 --> 00:32:24.590 And it's just, yeah, to throw that out there 00:32:24.590 --> 00:32:27.150 and we can (faintly speaking) together on that, 00:32:27.150 --> 00:32:28.960 we follow up, so yeah, 00:32:28.960 --> 00:32:31.900 that was just my comment and thought to throw out. 00:32:31.900 --> 00:32:33.000 Yeah, and we can incorporate 00:32:33.000 --> 00:32:34.610 something like that into the plan, 00:32:34.610 --> 00:32:36.940 even just putting that on our to-do list 00:32:36.940 --> 00:32:38.650 of we need to explore this. 00:32:38.650 --> 00:32:41.850 That works too, so thank you. 00:32:41.850 --> 00:32:42.683 Thank you. 00:32:45.100 --> 00:32:46.670 Yeah, that's a great point. 00:32:46.670 --> 00:32:49.620 Are there any comments on that topic 00:32:49.620 --> 00:32:52.653 from elsewhere in the chat, elsewhere in the call? 00:32:56.900 --> 00:32:58.050 Hey, Jefferson? 00:32:58.050 --> 00:33:00.290 I don't know if you can hear me or not, sorry. 00:33:00.290 --> 00:33:01.823 Yes, we can. Go ahead. 00:33:01.823 --> 00:33:04.270 This is Wes Owens with California American Water 00:33:04.270 --> 00:33:07.752 and I unfortunately can't figure out how to raise my hand, 00:33:07.752 --> 00:33:09.330 which is my fault. 00:33:09.330 --> 00:33:10.700 I know Monica explained it 00:33:10.700 --> 00:33:12.600 on the morning sessions multiple times, 00:33:12.600 --> 00:33:14.870 so of course when I need to do it, 00:33:14.870 --> 00:33:16.790 I can't figure it out, so sorry about that. 00:33:16.790 --> 00:33:20.410 I figured I'd just jump into the conversation, 00:33:20.410 --> 00:33:21.960 if that's all right with you, 00:33:21.960 --> 00:33:24.480 and I know we're maybe jumping back and forth, 00:33:24.480 --> 00:33:27.590 but I was gonna jump back again 00:33:27.590 --> 00:33:30.380 to the the human right to water discussion, 00:33:30.380 --> 00:33:32.890 and then Steve, I think you teed up the question 00:33:32.890 --> 00:33:35.130 and then we went down a different path, 00:33:35.130 --> 00:33:36.540 but I'll just maybe, 00:33:36.540 --> 00:33:38.727 I just want to let you know I wanted to talk about that, 00:33:38.727 --> 00:33:40.990 but I can wait and see if there was any more response 00:33:40.990 --> 00:33:42.563 to what, okay. 00:33:44.470 --> 00:33:46.963 I think, and it's, 00:33:47.915 --> 00:33:49.880 I know we've beat on it 00:33:49.880 --> 00:33:51.940 in different proceedings and in different routes. 00:33:51.940 --> 00:33:54.470 When I say we, I mean it's the water industry, 00:33:54.470 --> 00:33:58.025 and it is this notion that Willis talked about 00:33:58.025 --> 00:34:03.025 of streamlining the consolidation applications, 00:34:03.200 --> 00:34:04.670 and I understand, 00:34:04.670 --> 00:34:08.720 I'm gonna try to keep in the context of ESJ here and, 00:34:08.720 --> 00:34:13.107 'cause not every consolidation is of an ESJ community, 00:34:13.107 --> 00:34:16.200 but a lot of them are because that's a lot of the, 00:34:16.200 --> 00:34:17.140 like you know, Steve, 00:34:17.140 --> 00:34:20.273 it's a lot of the smaller utilities who have, 00:34:21.770 --> 00:34:24.730 are in potentially lower-income communities 00:34:24.730 --> 00:34:28.770 or disadvantaged communities and have water quality issues 00:34:28.770 --> 00:34:29.603 in a lot of instances, 00:34:29.603 --> 00:34:33.280 and I know that we at Cal Am have taken on 00:34:34.190 --> 00:34:36.650 or acquired several smaller utilities 00:34:36.650 --> 00:34:39.030 that have had water quality issues. 00:34:39.030 --> 00:34:42.330 One good example that kinda hits a lot of these, 00:34:42.330 --> 00:34:43.690 checks a lot of these boxes, Steve, 00:34:43.690 --> 00:34:47.023 is our acquisition of that Dunnigan system. 00:34:47.860 --> 00:34:52.728 It's a small community, about 250 connections, 00:34:52.728 --> 00:34:54.780 a mobile home community 00:34:55.800 --> 00:34:58.410 right in the middle of the valley about, I dunno, 00:34:58.410 --> 00:35:00.363 half an hour north of Sacramento, 00:35:01.250 --> 00:35:06.250 single-well and had chromium 6 issues, 00:35:06.880 --> 00:35:08.570 and chromium 6 issues that were exceeding 00:35:08.570 --> 00:35:10.830 the MCL that was in effect. 00:35:10.830 --> 00:35:13.860 It's not now, but we all think it ultimately will be again, 00:35:13.860 --> 00:35:16.080 and after Cal Am acquired the system, 00:35:16.080 --> 00:35:19.100 we were able to install treatment there 00:35:19.100 --> 00:35:20.283 on their single well. 00:35:21.291 --> 00:35:23.123 If treatment hadn't been installed, 00:35:24.250 --> 00:35:27.500 it would've been a dire situation for them. 00:35:27.500 --> 00:35:28.610 And instead of having 00:35:29.890 --> 00:35:31.970 X hundred thousand dollar treatment 00:35:33.480 --> 00:35:35.560 being paid for by 250 customers, 00:35:35.560 --> 00:35:38.000 we were able to spread it over our Sacramento district 00:35:38.000 --> 00:35:40.983 so it was being covered by 60,000 customers. 00:35:41.950 --> 00:35:43.960 Instead of costing $40 a month, 00:35:43.960 --> 00:35:46.850 it cost 15 cents a month per customer. 00:35:46.850 --> 00:35:50.250 I think that really hits the, 00:35:50.250 --> 00:35:51.510 especially on this goal three, 00:35:51.510 --> 00:35:54.190 I'm looking at the ESJ plan right now, 00:35:54.190 --> 00:35:56.763 striving to improve access to high-quality water. 00:35:59.030 --> 00:36:01.450 But unfortunately what we're seeing is 00:36:01.450 --> 00:36:03.730 sometimes these acquisition applications 00:36:03.730 --> 00:36:06.880 that are supposed to take around 260 days 00:36:06.880 --> 00:36:08.740 can take years, (laughs) 00:36:08.740 --> 00:36:11.390 and I think Dunnigan wasn't years, necessarily, 00:36:11.390 --> 00:36:13.440 but we've had other ones since then 00:36:13.440 --> 00:36:15.730 that have taken multiple years. 00:36:15.730 --> 00:36:20.320 Like Willis said in the LIRA phase one rulemaking, 00:36:20.320 --> 00:36:22.630 there was a decision that I think attempted 00:36:22.630 --> 00:36:25.690 to try to streamline it but maybe we, 00:36:25.690 --> 00:36:28.850 even if it was just specific to disadvantaged communities, 00:36:28.850 --> 00:36:32.340 like ways of trying to check certain boxes 00:36:32.340 --> 00:36:35.260 so that we can expedite acquisitions 00:36:35.260 --> 00:36:38.090 of these kind of disadvantaged communities more quickly. 00:36:38.090 --> 00:36:40.220 And the other thing, and maybe this is just me 00:36:40.220 --> 00:36:42.040 being a little bit new to this arena, 00:36:42.040 --> 00:36:44.580 is a little more definition on 00:36:44.580 --> 00:36:46.860 what makes a disadvantaged community. 00:36:46.860 --> 00:36:50.160 After hearing about EnviroScreen tool yesterday 00:36:50.160 --> 00:36:51.470 and then this morning again, 00:36:51.470 --> 00:36:53.420 I pulled it up myself and, for example, 00:36:53.420 --> 00:36:57.470 I pulled up Dunnigan and it was in the yellow zone, 00:36:57.470 --> 00:37:01.150 which was 50 to 60%, 00:37:01.150 --> 00:37:04.580 and this is just 10 minutes spent trying to understand it. 00:37:04.580 --> 00:37:07.240 I was like, so is that, it seems like that's bad, 00:37:07.240 --> 00:37:09.110 but not as bad as some of the other places, 00:37:09.110 --> 00:37:11.100 so maybe just some help from, 00:37:11.100 --> 00:37:13.010 and I pulled up the Commission website 00:37:13.010 --> 00:37:15.020 about disadvantaged communities and read there, 00:37:15.020 --> 00:37:18.390 but maybe some more help from Water Division 00:37:18.390 --> 00:37:21.940 or other groups within the PUC 00:37:21.940 --> 00:37:24.133 try and understand what makes it, 00:37:26.610 --> 00:37:28.700 what is the definition of disadvantaged community, 00:37:28.700 --> 00:37:31.250 which I think was a big part of the conversation 00:37:31.250 --> 00:37:33.200 yesterday around definitions, 00:37:33.200 --> 00:37:35.930 so maybe a little more clarity around that 00:37:35.930 --> 00:37:38.810 for us water companies who aren't, I don't think, 00:37:38.810 --> 00:37:42.360 as involved as maybe some of the energy companies are 00:37:42.360 --> 00:37:43.223 in this field. 00:37:44.160 --> 00:37:45.840 And maybe that's just speaking for me. 00:37:45.840 --> 00:37:48.100 I know Ed is a lot more knowledgeable 00:37:48.100 --> 00:37:49.770 in this area than I am, 00:37:49.770 --> 00:37:53.690 but I think that input coming from the CPUC 00:37:53.690 --> 00:37:56.530 and maybe even the Water Division would be helpful. 00:37:56.530 --> 00:37:59.023 Okay, well, thank you for that, Wes. 00:38:00.040 --> 00:38:02.910 Certainly yesterday morning was when we worked 00:38:02.910 --> 00:38:06.170 very hard on the definitions, and as you saw, 00:38:06.170 --> 00:38:09.650 there's multiple definitions and different definitions 00:38:09.650 --> 00:38:11.600 that are in legislation 00:38:12.446 --> 00:38:17.099 that we must follow, et cetera, but we are, 00:38:17.099 --> 00:38:19.920 and so we're not gonna go through that again today, 00:38:19.920 --> 00:38:23.720 but we are interested in the Water Division in 00:38:27.121 --> 00:38:29.550 facilitating acquisitions 00:38:29.550 --> 00:38:32.400 to the extent that we're able to do so, 00:38:32.400 --> 00:38:34.210 and so that's now on the list 00:38:34.210 --> 00:38:36.230 and we will definitely be having 00:38:36.230 --> 00:38:38.550 a further discussion of that in the future, 00:38:38.550 --> 00:38:41.330 and I thank you for that comment. 00:38:41.330 --> 00:38:43.050 As for whether or not, 00:38:43.050 --> 00:38:46.990 maybe on average we would get tougher on acquisitions 00:38:46.990 --> 00:38:49.320 in the places where they do not involve 00:38:50.440 --> 00:38:55.440 facilitating greater environmental and societal justice. 00:38:55.440 --> 00:38:56.320 I don't think so. 00:38:56.320 --> 00:38:58.240 I think we're going to try to make sure 00:38:58.240 --> 00:39:00.430 that our processes work for everybody 00:39:00.430 --> 00:39:03.133 but certainly in the ESJ communities, yes. 00:39:04.490 --> 00:39:06.311 I did not say that, Steve. 00:39:06.311 --> 00:39:07.530 (Steve laughs) Don't get tougher. 00:39:07.530 --> 00:39:08.770 I didn't say get tougher anywhere. 00:39:08.770 --> 00:39:12.103 Well, does everything get better on average? 00:39:12.980 --> 00:39:14.113 Yeah, exactly. 00:39:15.300 --> 00:39:17.120 Okay. Thanks for the time. 00:39:17.120 --> 00:39:20.570 Yes, we have another hand up, but I don't know. 00:39:20.570 --> 00:39:23.413 It's JACOBSE, I believe. Who is that? 00:39:24.410 --> 00:39:25.243 Hi, Steve. 00:39:25.243 --> 00:39:27.627 It's Evan Jacobs here from California American Water 00:39:27.627 --> 00:39:30.310 and I'm also the current board president 00:39:30.310 --> 00:39:32.380 of the California Water Association, 00:39:32.380 --> 00:39:34.090 and I actually had a little bit of a follow-up question 00:39:34.090 --> 00:39:36.390 to Wes's just in terms of the different screens 00:39:36.390 --> 00:39:38.420 that are being used, 00:39:38.420 --> 00:39:40.820 and the one that I am the most familiar with 00:39:40.820 --> 00:39:43.620 and use in the context of the State Water Board 00:39:43.620 --> 00:39:45.750 is the Department of Water Resources 00:39:45.750 --> 00:39:50.750 runs its own screen for water, 00:39:50.820 --> 00:39:53.560 and it's not something you all have to answer now, 00:39:53.560 --> 00:39:55.520 but I would just be interested knowing 00:39:55.520 --> 00:39:58.620 if the Commission has preference or thoughts 00:39:58.620 --> 00:40:01.000 on the relative advantages and disadvantages 00:40:01.000 --> 00:40:04.990 of the DWR screen verse CalEnviroScreen, 00:40:04.990 --> 00:40:08.853 which I think looks at more different non-related factors. 00:40:10.520 --> 00:40:12.560 Yes, I'm unable to provide you 00:40:12.560 --> 00:40:15.397 with the CPUC's opinion about that, 00:40:15.397 --> 00:40:18.960 and honestly, I do not know the answer. 00:40:18.960 --> 00:40:19.800 Okay. 00:40:19.800 --> 00:40:20.797 Yeah, thank you. 00:40:22.920 --> 00:40:24.290 Jeff, do you have any thoughts on that? 00:40:24.290 --> 00:40:27.063 Are you familiar with that water board screen? 00:40:29.050 --> 00:40:31.180 I'm not familiar with the DWR screen. 00:40:31.180 --> 00:40:33.190 I know Wes, to your question, 00:40:33.190 --> 00:40:36.560 just the disadvantaged community definition 00:40:36.560 --> 00:40:38.070 in CalEnviroScreen is based on 00:40:38.070 --> 00:40:41.943 the top 25% of CalEnviroScreen scores, 00:40:42.940 --> 00:40:44.380 so taking into account 00:40:44.380 --> 00:40:48.310 both pollutants and socioeconomic factors, 00:40:48.310 --> 00:40:50.710 but that's how that one is defined just briefly. 00:41:02.780 --> 00:41:04.660 I think maybe one thing I would like to bring up, 00:41:04.660 --> 00:41:09.430 and consolidation has been mentioned a couple of times, 00:41:09.430 --> 00:41:12.020 and one thing that I think is worth talking about 00:41:12.020 --> 00:41:15.693 in that context is maybe this tension between, 00:41:18.020 --> 00:41:21.230 acquisition of a water system in an ESJ community 00:41:21.230 --> 00:41:24.623 obviously has benefits such as safer, more reliable service. 00:41:25.630 --> 00:41:27.980 There's obviously a tension between that 00:41:27.980 --> 00:41:29.760 and then the additional costs 00:41:29.760 --> 00:41:33.903 which run the risk of burdening ESJ communities further. 00:41:35.020 --> 00:41:37.123 Does anyone else have thoughts about 00:41:37.123 --> 00:41:39.040 how those two things interact, 00:41:39.040 --> 00:41:43.260 especially for existing rate payers who may not be 00:41:44.770 --> 00:41:46.763 not necessarily of the acquired system? 00:41:47.786 --> 00:41:49.420 I know that's something Water Division is thinking about 00:41:49.420 --> 00:41:51.660 a lot during these acquisitions. 00:41:51.660 --> 00:41:53.520 Is it, and sorry, 00:41:53.520 --> 00:41:55.580 I don't want to bogart the conversation here, 00:41:55.580 --> 00:41:57.400 but is it the burden, 00:41:57.400 --> 00:42:00.110 I guess there's two groups to look at. 00:42:00.110 --> 00:42:02.700 The burden's on, you say, existing customers, 00:42:02.700 --> 00:42:06.020 but both utilities have existing customers. 00:42:06.020 --> 00:42:09.550 Is it the existing customers for the acquiring utility 00:42:09.550 --> 00:42:14.290 or the existing customers for the acquired utilities? 00:42:14.290 --> 00:42:17.170 And I think the PUC 00:42:18.560 --> 00:42:20.860 looks at both of those, 00:42:20.860 --> 00:42:22.510 and I guess in the realm of this, 00:42:24.046 --> 00:42:26.760 what we see a lot is 00:42:26.760 --> 00:42:29.640 it's easier to look at current rates 00:42:29.640 --> 00:42:31.610 of the acquired utilities 00:42:31.610 --> 00:42:33.430 'cause they're usually lower 00:42:33.430 --> 00:42:36.900 because they're usually not investing as much 00:42:36.900 --> 00:42:41.013 in their systems, and again, 00:42:41.943 --> 00:42:44.523 (laughs) I keep beating on this drum, 00:42:45.830 --> 00:42:48.087 but when we're able to acquire 00:42:48.087 --> 00:42:50.573 and we make necessary investments, 00:42:51.940 --> 00:42:55.480 we could spread those over a larger customer base, 00:42:55.480 --> 00:42:57.020 so I think the Commission needs to look at it 00:42:57.020 --> 00:42:58.400 from that perspective as well, 00:42:58.400 --> 00:43:01.100 not just like, all right, their rates are low right now 00:43:01.100 --> 00:43:02.800 and if they get acquired, 00:43:02.800 --> 00:43:04.590 and let's say they even get acquired 00:43:04.590 --> 00:43:08.920 by a nearby contiguous utility 00:43:08.920 --> 00:43:11.570 that has higher rates, 00:43:11.570 --> 00:43:13.990 well, and let's say we assume that they're gonna 00:43:14.960 --> 00:43:16.330 conform those rates somehow, 00:43:16.330 --> 00:43:18.300 maybe not immediately but sometime in the future, 00:43:18.300 --> 00:43:20.630 then that means their rates will be higher, 00:43:20.630 --> 00:43:24.060 but you also need to look at it from the perspective of, 00:43:24.060 --> 00:43:26.960 okay, if they also might have 00:43:28.470 --> 00:43:32.890 future capital spending needs that they've been deferring 00:43:32.890 --> 00:43:34.830 that if they ultimately need to do that, 00:43:34.830 --> 00:43:36.380 which they will at some point, 00:43:36.380 --> 00:43:37.700 one way or the other, 00:43:37.700 --> 00:43:41.950 then those acquired company's rates would go up 00:43:43.130 --> 00:43:45.520 probably above even the, 00:43:45.520 --> 00:43:49.050 almost likely above even the post-acquisition rate. 00:43:49.050 --> 00:43:52.684 I think it's multifaceted. 00:43:52.684 --> 00:43:53.610 It's not just looking at, 00:43:53.610 --> 00:43:55.550 it's not a snapshot in time of 00:43:55.550 --> 00:43:56.950 here's what their rates are now, 00:43:56.950 --> 00:43:59.090 here's what the acquired company's rates are now. 00:43:59.090 --> 00:44:02.083 There's a lot of different moving parts. 00:44:04.177 --> 00:44:05.770 You are absolutely right. 00:44:05.770 --> 00:44:08.470 There's a lot of issues involved, 00:44:08.470 --> 00:44:13.450 including that the people in the acquired community 00:44:16.270 --> 00:44:19.840 probably they are being underserved, underinvested, 00:44:19.840 --> 00:44:22.440 and their rates are too low 00:44:22.440 --> 00:44:26.090 and the local water utility has been either 00:44:26.090 --> 00:44:27.860 unwilling to apply at the CPUC 00:44:30.624 --> 00:44:35.080 or unwilling to go through the Prop 218 process 00:44:35.080 --> 00:44:36.703 of raising rates. 00:44:37.600 --> 00:44:39.180 These are serious problems 00:44:39.180 --> 00:44:43.030 and society's preferences are not always clear 00:44:43.030 --> 00:44:45.070 as to what people want to do. 00:44:45.070 --> 00:44:47.310 A lot of people would like to be left alone, 00:44:47.310 --> 00:44:49.940 and even if I don't have the best water in the world, 00:44:49.940 --> 00:44:52.200 well, leave me alone. 00:44:52.200 --> 00:44:53.330 This is a problem, 00:44:53.330 --> 00:44:56.537 and other people will say just the opposite, 00:44:56.537 --> 00:44:58.050 "I've chosen to live here. 00:44:58.050 --> 00:45:01.987 Why can't I get good service like they get in town?" 00:45:03.701 --> 00:45:06.700 These are issues that have to be adjudicated 00:45:06.700 --> 00:45:08.073 in every single case. 00:45:11.900 --> 00:45:14.620 I wonder if we should go onto another topic 00:45:14.620 --> 00:45:16.803 or do we have any other hands up still? 00:45:17.970 --> 00:45:20.550 Jacob, you have your hand up. We have one more hand up. 00:45:20.550 --> 00:45:22.187 Yeah, hi, Evan Jacobs again 00:45:22.187 --> 00:45:24.430 and I raised my hand again. 00:45:24.430 --> 00:45:25.980 Evan, I'm sorry. Yes. 00:45:25.980 --> 00:45:27.180 Oh, no worries. 00:45:28.280 --> 00:45:31.100 One of the things that I think Manny Teodoro talked about 00:45:31.100 --> 00:45:33.310 at a Commission proceeding a couple of years ago 00:45:33.310 --> 00:45:36.100 was the concept of affordability 00:45:36.100 --> 00:45:39.370 at both the individual level and the community level, 00:45:39.370 --> 00:45:42.057 and one of the things I think the PUC 00:45:42.057 --> 00:45:43.810 and the PUC-regulated water utilities 00:45:43.810 --> 00:45:46.240 have really shown a lot of leadership in 00:45:46.240 --> 00:45:49.130 is providing affordability protection 00:45:49.130 --> 00:45:50.713 at the individual level. 00:45:51.720 --> 00:45:54.160 Primarily through customer assistance programs 00:45:54.160 --> 00:45:57.220 and certainly with the affordability and LIRA program, 00:45:57.220 --> 00:45:59.660 we're looking at expanding and improving upon 00:45:59.660 --> 00:46:01.323 what already exists, 00:46:02.185 --> 00:46:04.677 but one of the things that I was very proud of 00:46:04.677 --> 00:46:06.450 and that may be something to think about 00:46:06.450 --> 00:46:08.160 in future acquisition proceedings, 00:46:08.160 --> 00:46:11.510 particularly for those of disadvantaged communities, 00:46:11.510 --> 00:46:14.280 is California American Water acquired three systems 00:46:14.280 --> 00:46:17.770 in 2019 and '20 in disadvantaged communities, 00:46:17.770 --> 00:46:20.830 the Fruit Ridge system in the Sacramento region, 00:46:20.830 --> 00:46:24.520 the Hillview water systems in Madera County, 00:46:24.520 --> 00:46:27.860 and the Rio Plaza system in Ventura County, 00:46:27.860 --> 00:46:30.990 all of which were serving disadvantaged communities, 00:46:30.990 --> 00:46:34.100 and generally we are not able to extend 00:46:34.100 --> 00:46:37.370 all of our customer assistance or conservation programs 00:46:37.370 --> 00:46:39.470 to newly acquired systems 00:46:39.470 --> 00:46:41.380 until after it has been considered 00:46:41.380 --> 00:46:43.610 through a full rate case process, 00:46:43.610 --> 00:46:45.470 and this year with the encouragement of 00:46:45.470 --> 00:46:47.280 the Water Division and the Commissioners, 00:46:47.280 --> 00:46:50.520 we actually filed for and were approved 00:46:50.520 --> 00:46:52.810 to extend our customer assistance program, 00:46:52.810 --> 00:46:54.960 our rate payer assistance program, 00:46:54.960 --> 00:46:58.280 into each of those communities in 2020 00:46:58.280 --> 00:47:00.180 during the height of, well, 00:47:00.180 --> 00:47:02.340 I guess it was the previous height of the COVID crisis. 00:47:02.340 --> 00:47:05.460 It seems like we're still in the middle of the COVID crisis, 00:47:05.460 --> 00:47:07.230 but I think that was a real success 00:47:07.230 --> 00:47:10.583 and it was a step forward bringing 7,000 customers, 00:47:11.730 --> 00:47:13.100 many of whom really needed it, 00:47:13.100 --> 00:47:14.790 some relief on their water bills 00:47:14.790 --> 00:47:16.860 by extending that assistance. 00:47:16.860 --> 00:47:19.060 I think that's one thing we can look at in the future, 00:47:19.060 --> 00:47:22.390 is how quickly we're able to extend those programs 00:47:22.390 --> 00:47:24.070 to newly acquired systems, 00:47:24.070 --> 00:47:26.833 particularly when circumstances are dire. 00:47:33.860 --> 00:47:35.301 Hey, Steve. 00:47:35.301 --> 00:47:37.790 It's John Tang with San Jose Water Company. 00:47:37.790 --> 00:47:40.293 I hope I can make a comment. 00:47:41.352 --> 00:47:42.252 Is that all right? 00:47:43.550 --> 00:47:44.383 Hello? 00:47:45.470 --> 00:47:46.970 Yes, go ahead. 00:47:46.970 --> 00:47:48.350 I was muted there for a second. 00:47:48.350 --> 00:47:49.450 Go ahead, John. 00:47:49.450 --> 00:47:50.410 Okay. Thank you. 00:47:50.410 --> 00:47:52.740 I took note of your comment 00:47:52.740 --> 00:47:55.090 and the conversation between Wes 00:47:55.090 --> 00:47:57.410 and others about consolidation 00:47:57.410 --> 00:47:59.920 and I think from the public, 00:47:59.920 --> 00:48:01.410 from the investor-owned utility, 00:48:01.410 --> 00:48:03.050 from the regulated utility perspective, 00:48:03.050 --> 00:48:05.360 we want to be part of the solution 00:48:05.360 --> 00:48:08.740 if it makes sense for the utility being acquired 00:48:08.740 --> 00:48:12.670 and it makes sense for our customers as well. 00:48:12.670 --> 00:48:18.380 I think your comments brought to mind a situation. 00:48:18.380 --> 00:48:22.780 In general, I think when these consolidations occur, 00:48:22.780 --> 00:48:24.670 not always, but I think in general, 00:48:24.670 --> 00:48:27.960 there's a flavor of underinvestments, as you said, 00:48:27.960 --> 00:48:31.240 a degradation of service, water quality issues. 00:48:31.240 --> 00:48:33.750 There are multiple stories of communities 00:48:33.750 --> 00:48:36.530 where they don't have safe and reliable water. 00:48:36.530 --> 00:48:39.600 They cannot drink from the tap and the papers 00:48:39.600 --> 00:48:41.797 have a field day with that in terms of saying, 00:48:41.797 --> 00:48:42.870 "How can this happen 00:48:42.870 --> 00:48:45.540 in the fifth largest economy in the world, 00:48:45.540 --> 00:48:46.560 here in California?" 00:48:46.560 --> 00:48:50.589 And we know, internally we know how it can happen. 00:48:50.589 --> 00:48:54.020 A lack of rate base, lack of critical math, 00:48:54.020 --> 00:48:56.150 a lack of courage maybe, as you mentioned, 00:48:56.150 --> 00:48:59.674 to go through the Prop 218 process 00:48:59.674 --> 00:49:03.160 to be able to make those adequate investments, 00:49:03.160 --> 00:49:03.993 and so I think 00:49:04.933 --> 00:49:08.340 when I hear that some of these utilities 00:49:08.340 --> 00:49:09.560 don't want to be approached 00:49:09.560 --> 00:49:11.920 or don't want to have anything changed, 00:49:11.920 --> 00:49:12.923 I'm just wondering, 00:49:14.573 --> 00:49:16.773 how can they have that kind of position when 00:49:18.020 --> 00:49:19.950 safe and reliable water services 00:49:19.950 --> 00:49:23.920 is one of the underpinnings of our society, so to speak? 00:49:23.920 --> 00:49:26.603 So just curious as to your comments on that. 00:49:30.540 --> 00:49:32.660 Well, I don't have a lot more to say about it. 00:49:32.660 --> 00:49:37.210 I can relate to you the folklore that has come to me, 00:49:37.210 --> 00:49:42.210 and I was not in California in the 1920s and 1930s, 00:49:42.916 --> 00:49:44.963 and I wasn't even alive then, 00:49:46.120 --> 00:49:49.240 but part of the story that we hear 00:49:49.240 --> 00:49:52.330 is that some of the reasons 00:49:52.330 --> 00:49:55.940 that such small utilities exist 00:49:55.940 --> 00:49:59.503 is that when someone was developing a new town, 00:50:00.440 --> 00:50:05.080 the developer would go to the local agency 00:50:05.080 --> 00:50:08.270 that might be interested in supplying water, 00:50:08.270 --> 00:50:11.650 a state agency or a local town, 00:50:11.650 --> 00:50:13.447 a municipality, and say, 00:50:13.447 --> 00:50:16.330 "Won't you hook up our new area? 00:50:16.330 --> 00:50:19.950 We're going to be building 5,000, 10,000 homes. 00:50:19.950 --> 00:50:22.620 It's a few feet that way," 00:50:22.620 --> 00:50:24.377 and the answer would be, 00:50:24.377 --> 00:50:26.650 "Gosh, that looks like a lot of investment. 00:50:26.650 --> 00:50:28.540 I'm not sure we really want to do that. 00:50:28.540 --> 00:50:31.600 We might have to raise rates to our existing customers 00:50:31.600 --> 00:50:33.900 who are very happy with us now," 00:50:33.900 --> 00:50:38.060 and then the developer would have to develop 00:50:38.060 --> 00:50:40.350 a water system on its own 00:50:40.350 --> 00:50:43.350 as well as build the houses 00:50:43.350 --> 00:50:46.143 and infrastructure of the rest of the community. 00:50:48.140 --> 00:50:51.750 That's an indication that this is not a new problem. 00:50:51.750 --> 00:50:53.490 This is a problem that has been 00:50:53.490 --> 00:50:55.760 in existence for a long time 00:50:55.760 --> 00:51:00.760 and it is only through the action of utilities, 00:51:00.890 --> 00:51:04.373 such as the Class A water utilities here, 00:51:05.220 --> 00:51:08.710 to be willing to take over such systems 00:51:08.710 --> 00:51:11.670 and rebuild them to modern standards 00:51:11.670 --> 00:51:15.030 that these towns can be saved from going down 00:51:15.030 --> 00:51:18.340 into this process that you mentioned of degradation, 00:51:18.340 --> 00:51:22.040 underinvestment, rates that are too low that don't serve, 00:51:22.040 --> 00:51:24.030 and unfortunately, 00:51:24.030 --> 00:51:28.430 being undersized compared to modern organizations 00:51:28.430 --> 00:51:29.740 that have to be larger, 00:51:29.740 --> 00:51:34.650 but this is, what we're trying to do is go forward from here 00:51:34.650 --> 00:51:37.437 and not go backwards and say, 00:51:37.437 --> 00:51:40.010 "How did we get into this difficult situation 00:51:40.010 --> 00:51:41.137 in the first place?" 00:51:48.040 --> 00:51:51.780 I wonder if we could go into questions 00:51:51.780 --> 00:51:54.920 about COVID and COVID relief 00:51:54.920 --> 00:51:59.920 and how will the water systems of California 00:52:00.280 --> 00:52:04.380 be able to deal with the fact that there are many people 00:52:04.380 --> 00:52:06.530 who are not able to pay their bills, 00:52:06.530 --> 00:52:08.230 who aren't paying their bills, 00:52:08.230 --> 00:52:09.460 and that at some point 00:52:09.460 --> 00:52:11.810 we're going to have to dig out of that problem. 00:52:18.403 --> 00:52:21.070 And there are zero raised hands. 00:52:23.510 --> 00:52:25.603 Steve, I see one from Edward Simon. 00:52:28.130 --> 00:52:29.920 Edward, thank you. 00:52:29.920 --> 00:52:30.753 Hi, Steve, 00:52:30.753 --> 00:52:34.370 and I know Wes and Evan can jump in here as well. 00:52:34.370 --> 00:52:35.990 I know, and you probably know this, 00:52:35.990 --> 00:52:37.150 California American Water, 00:52:37.150 --> 00:52:39.860 we are not shutting off customers 00:52:39.860 --> 00:52:42.730 during this particular time, so you're right. 00:52:42.730 --> 00:52:45.680 For those that are not paying something toward the bill, 00:52:45.680 --> 00:52:47.180 there will be at some point 00:52:48.447 --> 00:52:53.250 a need for us to reconcile those lack of payments, 00:52:53.250 --> 00:52:55.200 but I know we would offer 00:52:55.200 --> 00:52:57.380 several payment options and terms. 00:52:57.380 --> 00:52:58.946 We certainly work with customers 00:52:58.946 --> 00:53:02.910 and will in this particular situation, 00:53:02.910 --> 00:53:03.800 but you're right, 00:53:03.800 --> 00:53:05.907 they're gonna have to come to some point to say, 00:53:05.907 --> 00:53:06.740 "You know what? 00:53:06.740 --> 00:53:09.450 I need to start paying something on this bill 00:53:09.450 --> 00:53:12.300 as I continue to utilize the service," 00:53:12.300 --> 00:53:15.918 but I know a lot of the other utilities are not shutting off 00:53:15.918 --> 00:53:19.340 and disconnecting service at this time as well 00:53:19.340 --> 00:53:22.770 but would love to hear what other folks maybe are thinking 00:53:22.770 --> 00:53:25.033 or maybe doing with regards to that. 00:53:29.820 --> 00:53:31.530 Thank you, Edward, 00:53:31.530 --> 00:53:33.410 and my understanding is 00:53:33.410 --> 00:53:36.270 that utilities are not cutting off service, 00:53:36.270 --> 00:53:39.160 or utilities in general are not cutting off service 00:53:39.160 --> 00:53:42.510 due to nonpayment at this time. 00:53:42.510 --> 00:53:45.370 Of course, there still may be customer shutoffs 00:53:45.370 --> 00:53:48.540 if there's a leak or if there's some other need 00:53:48.540 --> 00:53:50.803 to turn off the water. 00:53:52.320 --> 00:53:57.320 But customers are, I'm sure, 00:53:57.820 --> 00:54:01.530 thinking about this and also the companies, 00:54:01.530 --> 00:54:05.440 and not just companies but also state agencies 00:54:05.440 --> 00:54:08.930 and municipalities are suffering from the fact 00:54:08.930 --> 00:54:10.940 that they have large accounts receivables 00:54:10.940 --> 00:54:13.240 or larger than they used to be 00:54:13.240 --> 00:54:18.160 and will at some point have greater capital costs 00:54:18.160 --> 00:54:22.053 in order to keep those floating. 00:54:25.570 --> 00:54:27.620 Willis, I see you have your hand up. 00:54:27.620 --> 00:54:31.930 Yeah, I just wanted to say something quickly about 00:54:31.930 --> 00:54:35.750 this point when we'll have to reconcile everything, 00:54:35.750 --> 00:54:39.880 and one point that we've had on our mind at CWA is that 00:54:41.290 --> 00:54:43.850 with the water utility sector specifically, 00:54:43.850 --> 00:54:45.470 we're kind of in a unique position 00:54:45.470 --> 00:54:48.450 separate from the energy and telecom 00:54:48.450 --> 00:54:50.650 because not only do we have these 00:54:50.650 --> 00:54:54.610 emergency customer to protections by the CPUC, 00:54:54.610 --> 00:54:57.400 but there's also a executive order from the Governor 00:54:57.400 --> 00:54:59.060 that prohibits shutoffs, 00:54:59.060 --> 00:55:02.960 and so we're dealing with these competing directives 00:55:02.960 --> 00:55:05.600 and they don't always line up because of the, 00:55:05.600 --> 00:55:08.980 right now there's the Draft Resolution M-4849 00:55:10.800 --> 00:55:14.370 that would extend the protections through the end of June, 00:55:14.370 --> 00:55:15.590 whereas the executive order, 00:55:15.590 --> 00:55:16.770 there's no end date on it. 00:55:16.770 --> 00:55:18.210 It's there until it's lifted 00:55:18.210 --> 00:55:20.163 and we're unclear when that will be. 00:55:21.640 --> 00:55:23.610 I can't answer the question directly, 00:55:23.610 --> 00:55:24.600 but I just wanted to point out 00:55:24.600 --> 00:55:27.670 that from the water utilities' perspective, 00:55:27.670 --> 00:55:31.900 there's these different overlapping directives 00:55:31.900 --> 00:55:34.530 that we're trying to comply with all at the same time, 00:55:34.530 --> 00:55:38.163 so that complicates the response, I'd say. 00:55:39.340 --> 00:55:40.173 It does. 00:55:42.780 --> 00:55:45.480 Okay, I've just gotten the word from Monica 00:55:45.480 --> 00:55:49.230 that we should turn to a summary 00:55:49.230 --> 00:55:51.200 and a closure of this meeting. 00:55:51.200 --> 00:55:53.480 I want to thank everyone for their comments. 00:55:53.480 --> 00:55:56.820 This has been a very interesting set of comments 00:55:56.820 --> 00:56:00.320 and lord knows we've got a long way to go 00:56:00.320 --> 00:56:02.430 to make California into the paradise 00:56:02.430 --> 00:56:03.630 that we hope it will be. 00:56:06.630 --> 00:56:08.760 I can give a quick recap. 00:56:08.760 --> 00:56:11.480 We're trying to just recap at the end of all the sessions, 00:56:11.480 --> 00:56:12.320 the main themes, 00:56:12.320 --> 00:56:16.530 and in this conversation it definitely was, 00:56:16.530 --> 00:56:19.330 there's definitely some supplier diversity 00:56:19.330 --> 00:56:21.100 and workforce development, 00:56:21.100 --> 00:56:22.840 potential opportunities in the water space 00:56:22.840 --> 00:56:25.390 that we haven't really discussed or pursued, 00:56:25.390 --> 00:56:28.120 so there's probably some angles there to talk about, 00:56:28.120 --> 00:56:30.890 and continuing to partner with our other colleagues 00:56:30.890 --> 00:56:33.810 on promoting racial equity and diversity of our workforce 00:56:33.810 --> 00:56:36.200 such that the people that we're trying to lift up 00:56:36.200 --> 00:56:37.830 in these conversations actually work at the PUC 00:56:37.830 --> 00:56:40.920 and that we represent California. 00:56:40.920 --> 00:56:42.943 Definitely heard that loud and clear. 00:56:44.060 --> 00:56:46.350 Obviously, the conversation talked quite a bit about 00:56:46.350 --> 00:56:48.630 consolidation and what the opportunity is 00:56:48.630 --> 00:56:52.770 to create efficiencies and streamlining 00:56:52.770 --> 00:56:54.470 in the consolidation process 00:56:54.470 --> 00:56:56.680 such that it benefits disadvantaged communities 00:56:56.680 --> 00:56:58.740 and environmental justice communities, 00:56:58.740 --> 00:57:01.720 and I think I will speak as a new person 00:57:01.720 --> 00:57:02.930 that's relatively new to water. 00:57:02.930 --> 00:57:06.480 I know water is its own very important space 00:57:06.480 --> 00:57:08.510 and I wouldn't say I'm any kind of expert, 00:57:08.510 --> 00:57:10.690 but understanding what some of these dynamics 00:57:10.690 --> 00:57:12.520 are in communities, 00:57:12.520 --> 00:57:14.050 communities that might want to stay 00:57:14.050 --> 00:57:15.860 on their small water utility 00:57:15.860 --> 00:57:17.490 or where there might be opportunities 00:57:17.490 --> 00:57:19.860 to get into a bigger utility 00:57:19.860 --> 00:57:22.790 where the costs can be shared and burdens can be lifted 00:57:23.690 --> 00:57:25.960 and thinking about are there ways that we need to approach 00:57:25.960 --> 00:57:28.490 that from an environmental and social justice perspective 00:57:28.490 --> 00:57:30.870 for specific communities potentially, 00:57:30.870 --> 00:57:33.470 but generally the consolidation process altogether 00:57:33.470 --> 00:57:36.910 and how that might facilitate better service 00:57:36.910 --> 00:57:40.330 and quality for our environmental justice communities. 00:57:40.330 --> 00:57:42.280 Also heard a little bit about, 00:57:42.280 --> 00:57:43.920 we talked about affordability a little bit 00:57:43.920 --> 00:57:48.440 and some of the tools to analyze disadvantaged communities 00:57:48.440 --> 00:57:49.810 and impacts and maybe thinking about 00:57:49.810 --> 00:57:52.600 how Water Division can continue to educate utilities 00:57:52.600 --> 00:57:55.120 and stakeholders on what's available there 00:57:55.120 --> 00:57:57.250 so that it can inform all of our work. 00:57:57.250 --> 00:57:59.710 There may be some opportunities there. 00:57:59.710 --> 00:58:01.020 But Steve and Jeff, 00:58:01.020 --> 00:58:03.810 anything else that could potentially be added 00:58:03.810 --> 00:58:05.910 to our to-do list or did I kinda get that? 00:58:07.630 --> 00:58:09.980 I think you've pretty much got it. 00:58:09.980 --> 00:58:14.440 I would say that the two proceedings that are underway 00:58:14.440 --> 00:58:16.140 that involve the Water Division, 00:58:16.140 --> 00:58:17.930 both the affordability proceeding 00:58:17.930 --> 00:58:21.020 and the low-income water proceeding, 00:58:21.020 --> 00:58:23.150 will have their own actions, and of course, 00:58:23.150 --> 00:58:26.130 this is not a meeting to discuss those proceedings. 00:58:26.130 --> 00:58:29.150 It's just come up as being an area 00:58:29.150 --> 00:58:30.840 where we are going forward. 00:58:30.840 --> 00:58:33.700 There will be additional actions that will be taken 00:58:33.700 --> 00:58:37.410 by the CPUC in the months to come, 00:58:37.410 --> 00:58:41.540 and this has been an interesting discussion. 00:58:41.540 --> 00:58:43.020 I wish we could go on further, 00:58:43.020 --> 00:58:46.650 but I'm glad that I get to go offline 00:58:46.650 --> 00:58:47.800 for a little while now. 00:58:52.890 --> 00:58:55.830 Thanks, everyone, for your time and feedback. 00:58:55.830 --> 00:58:57.850 It'll all be considered in the update 00:58:57.850 --> 00:58:59.640 to the ESJ Action Plan 00:58:59.640 --> 00:59:02.215 and the Commission's intending to release 00:59:02.215 --> 00:59:05.330 a draft of the plan later this spring 00:59:05.330 --> 00:59:08.220 and that'll allow for additional public comment 00:59:08.220 --> 00:59:09.781 at that time. 00:59:09.781 --> 00:59:10.640 In the meantime, 00:59:10.640 --> 00:59:14.503 if there are any other topics that didn't get discussed, 00:59:15.450 --> 00:59:17.050 feel free to submit those thoughts and comments 00:59:17.050 --> 00:59:20.260 to the ESJ Action Plan email 00:59:20.260 --> 00:59:22.560 that was dropped in the chat at the beginning. 00:59:24.230 --> 00:59:26.130 And Monica, unless you have any other, 00:59:27.400 --> 00:59:31.125 anything else to focus on then I think we're good- 00:59:31.125 --> 00:59:33.766 Come back for the 2:00 pm session, yeah. (laughs) 00:59:33.766 --> 00:59:35.238 Great. 00:59:35.238 --> 00:59:37.054 Thank you, everyone. 00:59:37.054 --> 00:59:39.321 Thanks, everyone. Thank you. 00:59:39.321 --> 00:59:41.238 Thank you.