WEBVTT
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Okay, it's recording.
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And I'm gonna open up
the poll after 15 minutes.
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(timer beeps)
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All right, so hello everyone,
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welcome to the Energy Breakout Session.
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We'll wait a few more
minutes before we get started.
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For those of you who
have joined us already,
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if you can check out the poll
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on the right side of your
screen within the WebEx
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and just let us know what organization
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or type of stakeholder
group you represent.
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That will help us a little bit
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as we go through the discussion today.
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Hello everyone, and welcome.
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I think we'll give everyone
a minute or two more
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to filter in.
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And while you're waiting,
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if you can please take the poll
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on the right side of the screen
within your WebEx window
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to let us know a little bit
more about your organization.
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Thank you.
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Okay, good afternoon everyone.
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We have a pretty good crowd.
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So I think we will get started.
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For those of you who have just joined,
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if you can please complete the poll
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on the right side of the
screen within WebEx
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to let us know a little bit
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about the organization you represent.
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That would be helpful
for our discussion.
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And in the meantime,
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let's get started with our
Energy Breakout Session.
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So the facilitators for
our discussion today
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will be myself, Amy Mesrobian,
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Alison LaBonte, and Nora Hawkins.
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And we are all within the
Energy Division of the CPUC.
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Hohe, can you go to
the next slide please?
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Thank you.
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All right, so the goal
of our session today is,
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really hearing from all of you
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about how we can further
the goals of the Environmental
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and Social Justice Action Plan
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particularly related to clean energy.
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And so, as you've heard
throughout the workshop
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the last few days,
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we're trying to come
up with the next iteration
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of the CPUC's Environmental
and Social Justice Action Plan.
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And so going forward,
we're thinking about
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what other emerging
opportunities are there
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that we can include in
the next version of the plan.
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So really wanna open this up
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and get your thoughts on that.
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And we'll have a few things
to tee off that discussion.
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Let's see.
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So the environmental
official Justice Action Plan
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outlined particular action items
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that the CPUC intends to take
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to further the principles
of environmental
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and social justice.
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And it's centered on nine goals
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like incorporating equity
into decision-making,
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increasing access to
programs and services
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and promoting workforce development.
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And so Hohe, can you
go to the next slide please?
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Okay.
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And so just a few logistical
notes about participation,
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we really want to make this
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as much of an interactive
discussion as we can.
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So there are a few ways to participate.
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To give a verbal comment
or to ask a question,
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please raise your hand.
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And you can do that
by going to your name
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in the participant list
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and clicking on the
little hand that comes up.
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And if you hover over it,
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it will say, raise hands.
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If you click on that,
we will get to you
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and then you can unmute
yourself when you're called on.
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Alternatively, you can type
a message right into the chat.
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And then if you have a longer comment
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or we don't get to your comment today,
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you can always email us.
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And if you see the email
at the bottom of the screen,
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ESJActionPlan@cpuc.ca.gov
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is where you can send comments today.
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Or, you know, if things
come up after today,
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you're welcome to share that as well.
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And Nora, could I ask
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that you just put that
email address into the chat
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so as we go through,
people have that as well.
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And then just a reminder
before we get started
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this session is being recorded
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so that we can make sure to review
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and get everyone's feedback
really clearly going forward.
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Okay, great.
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So Hohe, you can take down the slide.
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And would you be able
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to pull up the results of the poll now?
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Oh yeah, of course.
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We still have about seven minutes.
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So I was going to go ahead
and close the poll, correct?
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Or that's fine.
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If anybody wants to
put in their results here.
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Why don't we give everyone
just a few more seconds
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to enter your
organization if you'd like to.
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Yes, please.
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All right, we have
127 participants
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so I feel comfortable
closing the poll now.
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All right, I'll go
ahead and close it.
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Give me one second, guys.
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I will try to make sure
I speak up just in case.
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All right.
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All right,
there you go, yeah.
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Okay, of course.
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Okay, so the
results of our survey,
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we have a lot of CPUC staff,
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a good number of community
based organizations
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and policy and advocacy organizations,
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a fair number of utility representatives
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and then some others from
state and local government.
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Okay, great.
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So we have a really
good cross section of folks
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at the session.
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So again, we want this to
be as interactive as possible
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and really to hear your thoughts
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and your input for us.
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So I'm just gonna start off
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by giving a pretty high level
overview of the Action Plan
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and particularly the
energy components of it.
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So, you know, over the last two years,
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we've done a number of energy programs
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and policies that are
covered under this plan.
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There are about 65
energy specific action items
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within the plan.
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And I actually think what's
really nice about that is that
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you know, there are
different goals within the plan.
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There are nine different goals,
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and one was really focused on energy,
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and there are a lot of
energy topics in there.
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But there are also a lot
of energy related items
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in goal four, which
is climate resilience,
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in goal five, which is
about public participation
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and safety enforcement
and workforce development
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and monitoring and evaluation.
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So, you know, we have
been pretty cross cutting so far
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and we're looking to continue
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to do even more of that going forward
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to really be cross
cutting in our ESJ efforts
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as we move forward and
get to the next step of this.
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So I just want to give maybe one
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or two examples of some
things that my team work on
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that are covered in the plan.
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So one of the first things
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is the disadvantaged
communities advisory group.
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And this is an external
advisory group of 11 members
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that advises the CPUC and the
California Energy Commission
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about some of our clean energy programs.
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And as I was sort of
reflecting on the highlights,
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I was thinking
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about how they were
actually really instrumental
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as we were developing the original
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Environmental and
Social Justice Action Plan.
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They gave us a lot of feedback.
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One particular area that
they were really interested in
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was workforce development.
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And at the time, a few years ago,
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the CPUC was was really
interested in that feedback.
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And we were kind of thinking,
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well, this isn't really
our area of expertise,
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but there's another state agency
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who really has this expertise.
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And so our inclusion of their feedback
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in the Environmental and
Social Justice Action Plan then led
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to the CPUC executing a
memorandum of understanding
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with the California Workforce
Development Board.
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So we can get that expertise
and we can figure out
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how we can bring that into our programs.
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So I think that's something
that's pretty exciting.
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You may have heard about that today,
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and that effort will
continue going forward.
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And then one other thing I
just wanted to mention quickly
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is the EPIC, Electricity Research
and Development Program.
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This fall, we had a
series of public meetings
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that were really focused discussions
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around how to better incorporate equity
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into research and development projects
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and ensure that community engagement
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is an early step in the process
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rather than an afterthought.
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So just a plug, I'll put
something in the chat
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that we're going to have a
workshop on February 18th
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where we're going to share
some of the key lessons learned
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about improving equity
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and improving community
engagement in this R&D program.
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So with those two examples,
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just to kind of get a
level set, as I was saying,
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a lot of the actions
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in the first iteration
of the action plan
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were pretty program specific.
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You know, there was one
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about the EPIC Program I just mentioned.
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But something that we're trying to do
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in this next phase of
developing the action plan
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is to be a little bit more cross cutting
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and thinking a little bit more
broadly across programs.
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What some of our challenges are
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and what some of the things are
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that we really want
to strive to go through.
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So Alison and I are
going to go through two
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or three prompts
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to kind of help guide
and frame our discussion
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so we can get your feedback
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about how we should all do that.
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And then before
turning it over to Alison,
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I just wanted to check Nora,
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was there anything from the
chat we should address now?
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Nothing at this time.
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Okay, great.
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Alison, and I will turn it over to you.
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Great, thank you so much.
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I'm Alison LaBonte
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and I'm a Supervisor in Energy Division
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energy efficiency and requirement.
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And that includes,
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I also cover the low income
energy savings assistance
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in California Alternate
Rates for Energy.
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So some of the lens that I come from
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is overseeing those programs.
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The first question or prompt that I have
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is just to share that,
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you know, in ensuring that
we're reaching our environmental
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and social justice communities,
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we often may have a proceeding.
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And for energy, there's new programs
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that are provided budgets
in those proceedings,
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and those programs are
funded by our surcharge
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or public purpose surcharge
onto the ratepayer bills.
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And we don't want to have
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that we're collecting from rightpayers
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and not reaching all community members.
00:15:44.080 --> 00:15:46.150
And so in the proceedings
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I think, a standard approach is that
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to ensure that the environmental
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and social justice
communities are reached
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and participants do
tap into that opportunity
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that their ratepayer
funds are paying for.
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They have received
these energy programs.
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There's a specific direction
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or specific budget in those
proceedings for those programs
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that they are to reach a
segment of the customer
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that is either all
inclusive of environmental
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and social justice,
or a subset of that.
00:16:27.640 --> 00:16:31.450
I wanted to ask, you
know, as far as (mumbles)
00:16:31.450 --> 00:16:34.760
What do you see as the
assumptions we're making
00:16:34.760 --> 00:16:35.640
in that approach?
00:16:35.640 --> 00:16:40.640
What opportunities do you see
we could take looking forward
00:16:41.480 --> 00:16:45.783
if we change that
assumption or that default?
00:16:54.707 --> 00:16:58.000
And please go ahead and raise your hand.
00:16:58.000 --> 00:17:01.020
Since we don't have a lot
of folks raising their hand,
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you can also just speak up,
00:17:02.290 --> 00:17:03.453
take yourself off mute.
00:17:07.130 --> 00:17:09.500
Alison, there was a question,
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just a request
00:17:10.333 --> 00:17:12.380
if you could repeat
the question a little bit.
00:17:12.380 --> 00:17:13.213
Yeah, thank you.
00:17:13.213 --> 00:17:16.620
Yeah, what assumptions
is the Commission making
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if our default method for
ensuring that we're reaching
00:17:23.639 --> 00:17:26.160
and the ratepayer funded programs have
00:17:29.503 --> 00:17:32.440
a focused way of
ensuring that environmental
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and social justice
communities are tapping
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into the opportunities of
energy programs in our default,
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or if we go about it with the approach
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of just making a budget carve out
00:17:43.750 --> 00:17:48.750
or a direction that this
program must be set aside
00:17:49.790 --> 00:17:52.980
for these customers (mumbles)
00:17:52.980 --> 00:17:53.813
What do we see?
00:17:53.813 --> 00:17:55.440
This maybe the pros and cons
00:17:55.440 --> 00:17:57.470
or some false assumptions
00:17:57.470 --> 00:17:59.770
and how we could do (mumbles)
00:17:59.770 --> 00:18:01.830
What's a different way of looking at it
00:18:04.060 --> 00:18:07.350
to better reach in better ways
00:18:07.350 --> 00:18:09.960
our environmental and
social justice communities
00:18:09.960 --> 00:18:11.433
with energy programs?
00:18:15.490 --> 00:18:17.933
It looks like Jennifer
West has her hand up.
00:18:19.520 --> 00:18:21.180
Sure, I'm happy to offer
00:18:21.180 --> 00:18:23.240
just my high level thoughts on this.
00:18:23.240 --> 00:18:27.630
Which is, you know, I think
that communities of color
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and low-income communities
00:18:28.610 --> 00:18:31.260
will require a greater amount of funds
00:18:31.260 --> 00:18:32.450
in order to reach them.
00:18:32.450 --> 00:18:36.250
I think that could be probably
agreed upon in this group
00:18:36.250 --> 00:18:38.433
and a concerted effort.
00:18:39.857 --> 00:18:41.950
You know, I work with
incentive programs for example,
00:18:41.950 --> 00:18:43.160
under energy efficiency.
00:18:43.160 --> 00:18:45.930
If those programs are
just put out on a platter
00:18:45.930 --> 00:18:48.680
and say, okay, you
know, first come first serve,
00:18:48.680 --> 00:18:52.633
We know that it's kind of
folks who are more motivated
00:18:54.570 --> 00:18:55.880
and perhaps early adopters
00:18:55.880 --> 00:18:58.470
who tend to be more
wealthy, more educated,
00:18:58.470 --> 00:19:01.430
paying attention to
their energy bills, etc.
00:19:01.430 --> 00:19:02.950
Those are the folks
who are going to take
00:19:02.950 --> 00:19:04.680
first advantage of those opportunities.
00:19:04.680 --> 00:19:09.250
And so if we say, oh,
it's equally available,
00:19:09.250 --> 00:19:14.250
that's not equitable because
we need to promote programs
00:19:14.270 --> 00:19:17.280
to folks who really need the funds
00:19:17.280 --> 00:19:18.670
to actually make those changes
00:19:18.670 --> 00:19:20.760
more than those who
might be otherwise inclined
00:19:20.760 --> 00:19:22.490
with their own funds
00:19:22.490 --> 00:19:24.460
or have that disposable income.
00:19:24.460 --> 00:19:26.990
That's a very general
and broad statement
00:19:26.990 --> 00:19:28.790
but I think that's really important.
00:19:35.940 --> 00:19:37.243
Thank you Jennifer.
00:19:41.750 --> 00:19:42.583
Let's see
00:19:45.007 --> 00:19:45.983
We go to Leslie.
00:19:47.840 --> 00:19:49.300
Hi this is Leslie Martinez
00:19:49.300 --> 00:19:52.170
with Leadership Counsel
for Justice and Accountability?
00:19:52.170 --> 00:19:53.563
I definitely agree with everything
00:19:53.563 --> 00:19:55.000
that the last speaker just said.
00:19:55.000 --> 00:19:55.980
I also think though,
00:19:55.980 --> 00:20:00.200
there needs to be a very
specific targeted outreach
00:20:00.200 --> 00:20:02.593
to those really hard
to reach communities.
00:20:04.980 --> 00:20:07.320
At this point, I
think that the CPUC
00:20:07.320 --> 00:20:11.530
and IOUs have become very
comfortable with the organizations
00:20:11.530 --> 00:20:15.499
that they continuously contract
00:20:15.499 --> 00:20:18.250
to do outreach for these programs.
00:20:18.250 --> 00:20:20.010
And when you do that,
00:20:20.010 --> 00:20:21.990
you're buying into that same culture
00:20:21.990 --> 00:20:24.320
of the same communities being outreached
00:20:24.320 --> 00:20:26.750
while the ones that you've never reached
00:20:26.750 --> 00:20:30.700
continue to not be contacted at all.
00:20:30.700 --> 00:20:32.380
The other thing,
00:20:32.380 --> 00:20:35.770
I think that there needs
to be more smaller CBOs
00:20:35.770 --> 00:20:37.570
that are able to get these contracts
00:20:37.570 --> 00:20:40.050
because they have the
real personal connections
00:20:40.050 --> 00:20:42.070
and they have the staff and time
00:20:42.070 --> 00:20:44.060
and relationships to go through
00:20:44.060 --> 00:20:46.210
and explain the programs to them,
00:20:46.210 --> 00:20:47.980
whether it be at a meeting,
00:20:47.980 --> 00:20:50.630
whether it be sending
something home with the school.
00:20:53.455 --> 00:20:58.220
The outreach model that the
CPUC uses needs to be expanded
00:20:58.220 --> 00:20:59.750
because there are so many people
00:20:59.750 --> 00:21:02.100
who are ready to access those dollars,
00:21:02.100 --> 00:21:04.110
but A, it's so difficult.
00:21:04.110 --> 00:21:06.120
Like there needs to be
more support for CBO
00:21:06.120 --> 00:21:08.750
so that they can access them.
00:21:08.750 --> 00:21:12.560
And also that they actually
have a chance of getting them
00:21:12.560 --> 00:21:17.210
compared to these giant kind
of direct service organizations
00:21:17.210 --> 00:21:21.120
or nonprofits that tend
to get those contracts.
00:21:21.120 --> 00:21:24.093
And then the other thing I would say is,
00:21:26.000 --> 00:21:28.990
some of the programs that
ratepayers are buying into
00:21:28.990 --> 00:21:33.220
have had zero to no community
input in developing them.
00:21:33.220 --> 00:21:35.610
And some of them, I will
be very frank with you,
00:21:35.610 --> 00:21:38.270
residents do not feel
like it is worth their time
00:21:38.270 --> 00:21:39.590
to dig through
00:21:39.590 --> 00:21:41.800
and get all the
information that is needed
00:21:41.800 --> 00:21:43.010
only for them to be told,
00:21:43.010 --> 00:21:45.390
oh, actually, because
you live in a mobile home
00:21:45.390 --> 00:21:47.540
so you can't do this, this and this.
00:21:47.540 --> 00:21:49.630
You can only get light bulbs.
00:21:49.630 --> 00:21:52.710
And that really deters more folks
00:21:52.710 --> 00:21:57.170
from like being part of more programs.
00:21:57.170 --> 00:22:01.120
And smaller communities, word runs fast.
00:22:01.120 --> 00:22:03.490
So the second you deny one person,
00:22:03.490 --> 00:22:05.140
everybody else is going to give up
00:22:05.140 --> 00:22:08.100
because they don't feel
like it is worth their time
00:22:08.100 --> 00:22:09.250
'cause it's a lot of time.
00:22:09.250 --> 00:22:10.760
It's a time that somebody,
00:22:10.760 --> 00:22:12.880
for example, all of these companies
00:22:12.880 --> 00:22:14.920
that implement these
programs are nine to five.
00:22:14.920 --> 00:22:16.680
So somebody can't go to work,
00:22:16.680 --> 00:22:20.130
somebody has to stay home
to make sure that they're there.
00:22:20.130 --> 00:22:22.930
And to get nothing really in return
00:22:22.930 --> 00:22:24.663
is really, really disheartening.
00:22:25.870 --> 00:22:27.320
And because of these systems,
00:22:27.320 --> 00:22:30.470
because of the lack of wanting
to connect with residents
00:22:30.470 --> 00:22:33.730
and hear what they want
exactly out of these programs
00:22:33.730 --> 00:22:37.770
is why so many people just
give up on government in general.
00:22:37.770 --> 00:22:38.603
They give up,
00:22:38.603 --> 00:22:39.620
they don't feel like you're listening.
00:22:39.620 --> 00:22:40.980
They don't feel like you care
00:22:40.980 --> 00:22:44.110
about what the issues
are in their communities.
00:22:44.110 --> 00:22:45.270
So I really.
00:22:45.270 --> 00:22:46.740
Oh, go ahead.
00:22:46.740 --> 00:22:47.720
No, thank you, Leslie.
00:22:47.720 --> 00:22:50.700
And I think that's actually
one of the third prompts
00:22:50.700 --> 00:22:52.010
after we get a prompt from Amy
00:22:52.010 --> 00:22:53.370
that we'll touch back to that.
00:22:53.370 --> 00:22:56.480
I did see lots of thumbs
up in claps from others here.
00:22:56.480 --> 00:22:59.450
We have two more folks
that have their hands.
00:22:59.450 --> 00:23:01.490
Oh, three more folks that
have their hands raised.
00:23:01.490 --> 00:23:04.660
So we're going to do Abigail
00:23:04.660 --> 00:23:06.150
or I think it was Martha first,
00:23:06.150 --> 00:23:09.140
then Abigail and then Julia.
00:23:09.140 --> 00:23:10.890
And then we're going to have to move on
00:23:10.890 --> 00:23:13.680
I think to the next prompt area.
00:23:13.680 --> 00:23:14.633
Martha, please.
00:23:18.258 --> 00:23:19.370
(mumbles)
00:23:19.370 --> 00:23:20.270
We can't hear you.
00:23:24.765 --> 00:23:25.598
Okay, hello.
00:23:25.598 --> 00:23:27.950
Martha Miskelly, Catholic Charities,
00:23:27.950 --> 00:23:31.578
Stanislaus County in Modesto.
00:23:31.578 --> 00:23:33.100
I totally agree with Leslie.
00:23:33.100 --> 00:23:37.020
There's so many opportunities
that people engage with.
00:23:37.020 --> 00:23:38.300
You finally get them to the bat
00:23:38.300 --> 00:23:40.690
and then we drop the ball, you know.
00:23:40.690 --> 00:23:44.200
And it goes all the way around.
00:23:44.200 --> 00:23:48.820
And yes, when you're just
going to get a pair of light bulbs
00:23:48.820 --> 00:23:51.130
or just a token visit,
00:23:51.130 --> 00:23:54.020
it doesn't really add
to too much for folks.
00:23:54.020 --> 00:23:56.470
And especially when the information
00:23:56.470 --> 00:23:58.130
that we're asking sometimes
00:23:58.130 --> 00:24:03.130
is way above the register
of some of our participants.
00:24:03.268 --> 00:24:04.520
They're trying to figure out
00:24:04.520 --> 00:24:06.293
what papers are you talking about.
00:24:07.300 --> 00:24:09.700
I worked as a covered
California enrollment counselor
00:24:09.700 --> 00:24:11.880
when we launched the Obamacare.
00:24:11.880 --> 00:24:14.900
And I was working
at a different nonprofit,
00:24:14.900 --> 00:24:18.390
and I actually worked
enrolling the clients
00:24:18.390 --> 00:24:19.580
into the program.
00:24:19.580 --> 00:24:20.890
And that worked really well
00:24:20.890 --> 00:24:24.070
because we were
directly linked to the state.
00:24:24.070 --> 00:24:25.640
As we were entering information,
00:24:25.640 --> 00:24:27.830
the state was getting the information
00:24:27.830 --> 00:24:30.550
and the processing was mainstream.
00:24:30.550 --> 00:24:32.780
I think in these applications,
00:24:32.780 --> 00:24:36.770
we should have some
type of training as well,
00:24:36.770 --> 00:24:38.400
and work with CBOs
00:24:38.400 --> 00:24:41.310
and increasing the amounts
that we're giving to the CBOs
00:24:41.310 --> 00:24:43.640
or the smaller community groups.
00:24:43.640 --> 00:24:45.390
You know the FRCs and things
00:24:45.390 --> 00:24:49.110
that are willing to bring
in abatement programs.
00:24:49.110 --> 00:24:52.040
Anything that we're reaching
community, grassroots efforts,
00:24:52.040 --> 00:24:54.450
they should be supported
with the information.
00:24:54.450 --> 00:24:56.800
And transparency is very important.
00:24:56.800 --> 00:25:00.500
We should have a monitor
saying, if you have this,
00:25:00.500 --> 00:25:01.740
this is what you qualify.
00:25:01.740 --> 00:25:02.840
If you don't have this,
00:25:02.840 --> 00:25:04.560
this is you will not qualify
00:25:04.560 --> 00:25:06.900
so that we don't waste people's time
00:25:06.900 --> 00:25:08.990
because their time is precious.
00:25:08.990 --> 00:25:11.380
Like she said, when you
have to make arrangements
00:25:11.380 --> 00:25:12.740
for someone to be home
00:25:12.740 --> 00:25:15.940
so that someone can come
in and provide these services
00:25:15.940 --> 00:25:18.900
and you don't get anything,
that was money loss.
00:25:18.900 --> 00:25:21.580
So we're injuring folks twice.
00:25:21.580 --> 00:25:23.210
As if they're not already marginalized,
00:25:23.210 --> 00:25:25.680
we're going back and
giving them one final blow.
00:25:25.680 --> 00:25:30.680
And that in the eyes of equity
00:25:30.680 --> 00:25:32.880
all of us that are
working with grassroots
00:25:32.880 --> 00:25:34.800
and community residents.
00:25:34.800 --> 00:25:35.640
It's hard.
00:25:35.640 --> 00:25:37.440
It's hard for us to maintain integrity
00:25:37.440 --> 00:25:40.050
when we put our name out there and say,
00:25:40.050 --> 00:25:42.110
hey, we'd like you to get involved,
00:25:42.110 --> 00:25:43.540
it's a great program.
00:25:43.540 --> 00:25:45.180
And then we can't even answer
00:25:45.180 --> 00:25:48.870
when it's a question of
what we're going to deliver.
00:25:48.870 --> 00:25:49.703
So it's important
00:25:49.703 --> 00:25:52.010
that we provide adequate
training for the people
00:25:52.010 --> 00:25:54.360
that are going to preview
providing these services
00:25:54.360 --> 00:25:56.360
and working at these grassroot levels
00:25:56.360 --> 00:25:58.780
and be transparent.
00:25:58.780 --> 00:26:01.380
Have ethics behind this
in the thought process
00:26:01.380 --> 00:26:05.090
as far as what we are going
to give to these recipients.
00:26:05.090 --> 00:26:08.590
Because it's very hard to maintain
00:26:08.590 --> 00:26:12.620
or even go into these
environments and create trust,
00:26:12.620 --> 00:26:14.200
and then we drop the ball on that.
00:26:14.200 --> 00:26:15.423
That's just not fair.
00:26:17.240 --> 00:26:18.470
Thank you, Martha.
00:26:18.470 --> 00:26:22.240
Again, I saw a lot of maybe
not less claps and thumbs ups
00:26:22.240 --> 00:26:23.770
but in the chat box,
00:26:23.770 --> 00:26:26.793
lots of appraises for
what you've just shared.
00:26:27.890 --> 00:26:31.070
And Abigail, and then
Julia took her hand down.
00:26:31.070 --> 00:26:32.683
But I think I missed Sinet.
00:26:33.640 --> 00:26:35.130
I'm not sure how to pronounce your name,
00:26:35.130 --> 00:26:39.930
but you can share us
your thoughts after Abigail.
00:26:39.930 --> 00:26:41.007
Abigail please.
00:26:42.069 --> 00:26:42.902
[Abigail Hi thanks.
00:26:42.902 --> 00:26:44.960
This is Abigail Solis
with Self-help Enterprises.
00:26:44.960 --> 00:26:46.150
And just to kind of follow Up
00:26:46.150 --> 00:26:49.120
on what Leslie and
Martha have already said,
00:26:49.120 --> 00:26:53.040
you know, when it comes to
examples of successful projects
00:26:53.040 --> 00:26:55.590
or just current projects that CPUC
00:26:55.590 --> 00:26:59.970
and the CEC is
facilitating on the ground,
00:26:59.970 --> 00:27:03.950
you know, often I hear AESOP
and ISA being referred to
00:27:03.950 --> 00:27:06.050
as like an ideal project.
00:27:06.050 --> 00:27:09.130
And, you know, for those
of us that are on the ground
00:27:09.130 --> 00:27:10.020
we know the truth
00:27:10.020 --> 00:27:14.707
and the reality of these programs.
00:27:14.707 --> 00:27:17.770
We know that customers
are not as satisfied
00:27:17.770 --> 00:27:21.730
as others think that they
are with these programs.
00:27:21.730 --> 00:27:23.890
And we also have been learning
00:27:23.890 --> 00:27:27.890
that the IOUs are very number driven.
00:27:27.890 --> 00:27:29.730
You know, they care about bottom line.
00:27:29.730 --> 00:27:32.120
They care about high numbers.
00:27:32.120 --> 00:27:35.518
And, you know, when
another organization like,
00:27:35.518 --> 00:27:37.400
you know, a grassroot
organization goes out
00:27:37.400 --> 00:27:39.960
and does outreach, they
often compare and say,
00:27:39.960 --> 00:27:41.640
well, ISA, you know, those folks,
00:27:41.640 --> 00:27:43.520
they reach hundreds of people a day,
00:27:43.520 --> 00:27:44.970
thousands of people a day.
00:27:44.970 --> 00:27:47.860
Again, they're just knocking
on doors, dropping literature.
00:27:47.860 --> 00:27:50.630
I think the only way that we are going
00:27:50.630 --> 00:27:54.450
to reach the state's
climate change goals
00:27:54.450 --> 00:27:56.780
and our clean energy goals,
00:27:56.780 --> 00:28:00.360
we need to accept a transformation
00:28:00.360 --> 00:28:02.610
in the way that we outreach to people.
00:28:02.610 --> 00:28:04.080
We need to make a total
00:28:04.080 --> 00:28:06.800
and complete shift to educating,
00:28:06.800 --> 00:28:09.490
and not just dropping literature.
00:28:09.490 --> 00:28:11.270
Because the reality is,
00:28:11.270 --> 00:28:12.880
you can give people light bulbs,
00:28:12.880 --> 00:28:14.870
you can help them insulate their home.
00:28:14.870 --> 00:28:18.450
But if we don't teach them how
to make behavioral changes,
00:28:18.450 --> 00:28:20.200
what are the long-term effects?
00:28:20.200 --> 00:28:21.250
You know, the next month
00:28:21.250 --> 00:28:23.330
their utility bill is going
to be much higher
00:28:23.330 --> 00:28:27.110
because they didn't actually
learn how to conserve energy.
00:28:27.110 --> 00:28:29.320
In order to really do this work right,
00:28:29.320 --> 00:28:30.220
it takes time.
00:28:30.220 --> 00:28:33.640
It can not be a numbers driven program.
00:28:33.640 --> 00:28:35.380
You need to understand
that it takes time
00:28:35.380 --> 00:28:38.620
to sit down with people and
teach them and show them.
00:28:38.620 --> 00:28:39.810
And it would be awesome
00:28:39.810 --> 00:28:42.460
if the CPUC was one
of the first organizations
00:28:42.460 --> 00:28:45.050
to accept that cultural transformation
00:28:45.050 --> 00:28:46.530
or that shift where,
00:28:46.530 --> 00:28:49.760
it does take these small
intimate relationships
00:28:49.760 --> 00:28:52.000
where people are actually
going into the homes
00:28:52.000 --> 00:28:53.120
or on the phone,
00:28:53.120 --> 00:28:56.360
whatever it takes to make these changes.
00:28:56.360 --> 00:28:58.900
Because the way that
we've been doing it so far,
00:28:58.900 --> 00:28:59.970
it's just like,
00:28:59.970 --> 00:29:03.440
it's putting a bandaid on a knife cut.
00:29:03.440 --> 00:29:05.260
Like it's not enough.
00:29:05.260 --> 00:29:08.590
So I hope that we will consider
00:29:08.590 --> 00:29:11.163
how we can do that moving
forward in all programs.
00:29:13.650 --> 00:29:14.840
Thank you, Abigail.
00:29:14.840 --> 00:29:18.890
Again, lots of support from others
00:29:18.890 --> 00:29:20.880
on the sentiments you shared.
00:29:20.880 --> 00:29:21.943
And Sinet,
00:29:23.300 --> 00:29:25.793
maybe you can share with me
how to pronounce your names.
00:29:32.470 --> 00:29:33.870
All right, hello.
00:29:33.870 --> 00:29:34.703
Thank you.
00:29:34.703 --> 00:29:37.500
This is really a very
exciting discussion
00:29:37.500 --> 00:29:41.673
and a space with a lot
of like-minded people.
00:29:42.540 --> 00:29:45.740
And I couldn't have said it better.
00:29:45.740 --> 00:29:50.010
I think everything everybody
else said before me is so true
00:29:50.010 --> 00:29:52.040
and I hope it's sinking in
00:29:52.040 --> 00:29:54.363
and being registered with the CPUC.
00:29:55.450 --> 00:30:00.050
And without really repeating
what everybody else said
00:30:00.050 --> 00:30:03.683
you know, change happens
I think from the ground up,
00:30:05.029 --> 00:30:06.790
not from the top down.
00:30:06.790 --> 00:30:08.730
A lot out of big agencies
00:30:08.730 --> 00:30:11.280
that have learned the ropes are able
00:30:11.280 --> 00:30:14.300
to get all the funding out the door
00:30:14.300 --> 00:30:15.980
and trying to trickle it down
00:30:15.980 --> 00:30:19.790
to local community-based organizations.
00:30:19.790 --> 00:30:24.790
I'm part of a small organization
called OC Goes Solar.
00:30:24.820 --> 00:30:29.820
We're a local company based organization
00:30:29.970 --> 00:30:33.620
helping on the ground
homeowners understand technology
00:30:33.620 --> 00:30:38.620
such as solar charging
stations, electric car charging,
00:30:38.650 --> 00:30:41.113
and battery storage.
00:30:44.420 --> 00:30:46.590
As it is, technology is confusing
00:30:46.590 --> 00:30:50.160
but then the trade makes
it even more complicated
00:30:50.160 --> 00:30:54.010
because there isn't
any uniform instructions
00:30:54.010 --> 00:30:56.140
or understanding of technology.
00:30:56.140 --> 00:30:59.900
So the community
has completely lost trust
00:31:03.480 --> 00:31:06.090
in learning from the trade.
00:31:06.090 --> 00:31:08.670
So the community-based organizations
00:31:08.670 --> 00:31:11.610
that are on the ground,
that know their community,
00:31:11.610 --> 00:31:13.940
and that are trusted by their community
00:31:15.010 --> 00:31:16.770
need all the resources they need
00:31:16.770 --> 00:31:21.053
to educate the community members.
00:31:25.270 --> 00:31:26.960
I think we're running into also
00:31:26.960 --> 00:31:28.260
a lot of other organizations
00:31:28.260 --> 00:31:30.630
who are are willing
to help the community,
00:31:30.630 --> 00:31:34.840
but also lack the education
when it comes to technology.
00:31:34.840 --> 00:31:38.117
So I would really highly
recommend the CPUC
00:31:40.750 --> 00:31:44.860
helping these local small
community-based organization
00:31:44.860 --> 00:31:45.730
to get the funding
00:31:45.730 --> 00:31:50.730
to do outreach education
of their own internal staff.
00:31:51.590 --> 00:31:55.270
And that will translate into
educating the community.
00:31:55.270 --> 00:31:57.390
As the previous person said,
00:31:57.390 --> 00:31:59.780
that you can give a
person whatever you want.
00:31:59.780 --> 00:32:03.420
You can give them light
bulbs and solar panels
00:32:03.420 --> 00:32:06.590
but if they don't really
understand the technology
00:32:06.590 --> 00:32:08.700
they wouldn't be talking
to the next door neighbor
00:32:08.700 --> 00:32:12.720
or share it at their church
to convince other people.
00:32:12.720 --> 00:32:14.900
So we have to do those.
00:32:14.900 --> 00:32:17.160
And also one more
thing I would like to add is
00:32:17.160 --> 00:32:18.700
when it comes to solar,
00:32:18.700 --> 00:32:21.510
you know, there are the
DAC-SASH programs.
00:32:21.510 --> 00:32:23.163
There's about 80.
00:32:24.100 --> 00:32:28.140
So many people that qualify
for this program in DAC
00:32:28.140 --> 00:32:32.200
but then about 70,
80% of them disqualified
00:32:32.200 --> 00:32:34.560
just because they have bad roof.
00:32:34.560 --> 00:32:37.340
Now we have weatherization program
00:32:37.340 --> 00:32:40.060
that is fixing doors and windows
00:32:40.060 --> 00:32:41.500
but does not cover roof.
00:32:41.500 --> 00:32:44.230
So how are we helping these homeowners
00:32:45.730 --> 00:32:47.610
meet their energy goals
00:32:47.610 --> 00:32:50.630
when you cannot even
help them repair their roof?
00:32:50.630 --> 00:32:53.050
The roof repair could cost maybe $2,000
00:32:53.050 --> 00:32:57.310
but the solar panels are
already costing $12,000.
00:32:57.310 --> 00:32:59.240
Then the state is willing to pay that
00:32:59.240 --> 00:33:01.690
but not the roof repair.
00:33:01.690 --> 00:33:03.820
So there's a lot of policy gaps
00:33:03.820 --> 00:33:06.410
that are very fixable and doable
00:33:06.410 --> 00:33:07.750
that needs to be addressed.
00:33:07.750 --> 00:33:08.583
Thank you.
00:33:12.980 --> 00:33:13.930
Okay, great.
00:33:13.930 --> 00:33:16.040
I'm going to turn it over to Amy.
00:33:16.040 --> 00:33:20.840
Before I do, I wanted to try.
00:33:20.840 --> 00:33:23.280
I think there are a
few different categories
00:33:24.770 --> 00:33:29.171
those sentiments falling larger themes.
00:33:29.171 --> 00:33:30.004
You can let me know
00:33:30.004 --> 00:33:33.423
if I missed a major
category as I try to wrap it up.
00:33:34.480 --> 00:33:36.930
You know, I think that
one of the main things was
00:33:36.930 --> 00:33:39.100
input from the community on how
00:33:39.100 --> 00:33:41.400
and what these programs do
00:33:41.400 --> 00:33:43.660
to have a benefit or impact
00:33:44.570 --> 00:33:46.193
and that we're falling short.
00:33:47.800 --> 00:33:50.570
That currently the programs
00:33:50.570 --> 00:33:53.960
and success of those
programs is looked at
00:33:53.960 --> 00:33:56.830
from a purely numbers basis.
00:33:56.830 --> 00:33:59.690
And we're not getting
the pervasive knowledge
00:33:59.690 --> 00:34:04.427
that's necessary out to the
members tapping into programs
00:34:04.427 --> 00:34:05.620
(mumbles)
00:34:05.620 --> 00:34:08.193
that they're really
benefiting from the program,
00:34:10.020 --> 00:34:11.020
like education.
00:34:11.020 --> 00:34:13.960
So dropping things
doesn't work to check a box
00:34:13.960 --> 00:34:15.750
and count a number.
00:34:15.750 --> 00:34:18.980
And then it's really not free for,
00:34:18.980 --> 00:34:19.890
you know, we talk about,
00:34:19.890 --> 00:34:24.360
oh, the customers should
be interested to participate
00:34:24.360 --> 00:34:25.193
and we should be able
00:34:25.193 --> 00:34:26.550
to get these high participation numbers.
00:34:26.550 --> 00:34:27.763
It's a free program.
00:34:29.160 --> 00:34:31.360
But when you consider
the time and effort
00:34:31.360 --> 00:34:35.330
and scheduling and
the energy that it takes
00:34:35.330 --> 00:34:37.420
to understand what the program is about
00:34:37.420 --> 00:34:38.720
and provide the necessary forms,
00:34:38.720 --> 00:34:40.053
that is not a free thing.
00:34:40.890 --> 00:34:43.930
So we add to try harder with
that focused outreach education
00:34:43.930 --> 00:34:47.193
to these community members
that don't have that time.
00:34:48.670 --> 00:34:53.670
So I'm going to turn it over
to Amy for the next prompt.
00:34:59.160 --> 00:35:02.123
Okay, thank you everyone
for that great discussion.
00:35:03.290 --> 00:35:05.600
Kind of picking up
00:35:05.600 --> 00:35:08.050
where I think some of the
comments were going is,
00:35:08.950 --> 00:35:11.530
as we're trying to develop programs
00:35:11.530 --> 00:35:14.130
and policies that are
specifically geared
00:35:14.130 --> 00:35:17.530
towards helping environmental
00:35:17.530 --> 00:35:19.070
and social justice communities,
00:35:19.070 --> 00:35:21.390
how do we make sure
when we're doing that
00:35:21.390 --> 00:35:24.770
we don't have unintended
adverse impacts?
00:35:24.770 --> 00:35:25.820
So how do we make sure
00:35:25.820 --> 00:35:28.020
that when we're going in and having,
00:35:28.020 --> 00:35:30.963
you know, an emphasis on.
00:35:31.920 --> 00:35:33.170
You know we're kind of thinking,
00:35:33.170 --> 00:35:35.320
oh, we really want to get these programs
00:35:35.320 --> 00:35:36.290
into the communities.
00:35:36.290 --> 00:35:39.780
We're going to have a special emphasis
00:35:39.780 --> 00:35:43.070
on getting dollars or resources
into those communities.
00:35:43.070 --> 00:35:46.070
But how do we make
sure when we're doing that,
00:35:46.070 --> 00:35:48.510
we're not overburdening the community.
00:35:48.510 --> 00:35:50.450
We're not coming in
00:35:50.450 --> 00:35:55.450
as I think some people were
saying with multiple messages.
00:35:57.690 --> 00:35:58.523
There's a comment here
00:35:58.523 --> 00:36:00.180
about kind of a one-stop shop
00:36:00.180 --> 00:36:02.870
and the California Air Resources Board
00:36:02.870 --> 00:36:05.030
is working on something similar
00:36:05.940 --> 00:36:09.610
for programs geared
towards kind of low income
00:36:09.610 --> 00:36:10.780
and disadvantaged communities.
00:36:10.780 --> 00:36:13.850
So people can more comprehensively see
00:36:13.850 --> 00:36:16.150
all the different things
they're eligible for.
00:36:18.370 --> 00:36:20.500
You know, what are the adverse impacts
00:36:20.500 --> 00:36:25.500
of some of our early attempts
to focus on these communities
00:36:26.450 --> 00:36:30.423
and how do we work to
avoid those in the future?
00:36:35.070 --> 00:36:37.893
Martha, do you have your hand up?
00:36:41.030 --> 00:36:44.270
So going back to
what we've been saying
00:36:44.270 --> 00:36:47.013
is making sure that we're transparent.
00:36:49.500 --> 00:36:51.880
We don't write checks we can't cash.
00:36:51.880 --> 00:36:54.790
I mean, be real with folks.
00:36:54.790 --> 00:36:56.040
And if we can't,
00:36:56.040 --> 00:36:58.410
then take an account what we've noticed.
00:36:58.410 --> 00:37:01.250
Like you said, if we're
gonna to put solar panels
00:37:01.250 --> 00:37:02.390
and the roof is leaking
00:37:02.390 --> 00:37:06.350
and it's just not going to
even be a fix for these families,
00:37:06.350 --> 00:37:07.520
let's be real.
00:37:07.520 --> 00:37:09.210
Let's work for (indistinct)
00:37:09.210 --> 00:37:11.070
like where they need it most.
00:37:11.070 --> 00:37:15.910
Let's come with a
perspective of really evaluating
00:37:17.075 --> 00:37:21.270
what goes into making
these programs lucrative
00:37:21.270 --> 00:37:23.260
for the families that
we're trying to reach.
00:37:23.260 --> 00:37:24.680
If they don't have
00:37:27.480 --> 00:37:30.473
the foundation that you
need to utilize the services
00:37:30.473 --> 00:37:32.440
then we need to look at the foundation
00:37:32.440 --> 00:37:33.990
of where we're coming from.
00:37:33.990 --> 00:37:36.113
Another thing that concerns me,
00:37:37.050 --> 00:37:39.900
my mother is 87,
she's monolingual.
00:37:39.900 --> 00:37:44.290
And when I come over to view her mail,
00:37:44.290 --> 00:37:48.420
it's a travesty of how many
different people are out there
00:37:48.420 --> 00:37:52.240
supposedly providing these
services for disadvantaged
00:37:52.240 --> 00:37:53.910
or low-income families.
00:37:53.910 --> 00:37:57.090
And they're not really standardized.
00:37:57.090 --> 00:37:58.850
They're not regulated.
00:37:58.850 --> 00:38:02.870
They are fly by night
quick schemes, scammers.
00:38:02.870 --> 00:38:04.520
And I got to go through the mail
00:38:04.520 --> 00:38:05.440
and look at all this stuff.
00:38:05.440 --> 00:38:09.789
And I wish that we
would be more proactive in
00:38:09.789 --> 00:38:12.739
(mumbles)
00:38:12.739 --> 00:38:14.260
If they're going to participate
00:38:14.260 --> 00:38:19.260
in any kind of program through you,
00:38:19.740 --> 00:38:22.330
through the CPUC,
that they be regulated,
00:38:22.330 --> 00:38:26.000
that they have to register
with some type of entity
00:38:26.000 --> 00:38:27.840
that a person could pick up the phone
00:38:27.840 --> 00:38:28.920
just like the better business
00:38:28.920 --> 00:38:30.540
and call and find out if they're valid
00:38:30.540 --> 00:38:31.870
or they're even,
00:38:31.870 --> 00:38:34.320
you know, people that can be accountable
00:38:34.320 --> 00:38:36.550
or are going deliver.
00:38:36.550 --> 00:38:38.870
Because if you're going
to put your seal of approval
00:38:38.870 --> 00:38:42.760
then that gives, I guess,
more a safety measure
00:38:42.760 --> 00:38:45.600
for folks to be able to
engage with, you know.
00:38:45.600 --> 00:38:47.570
Some way of being able to screen
00:38:47.570 --> 00:38:50.780
that they know that these are
the standards that you expect.
00:38:50.780 --> 00:38:53.810
That they're not going
to take your information
00:38:53.810 --> 00:38:54.840
and give it to someone else.
00:38:54.840 --> 00:38:56.410
That they're not going to be coming
00:38:56.410 --> 00:38:57.270
in the middle of the night.
00:38:57.270 --> 00:38:59.560
You know, things that
folks can feel secure about.
00:38:59.560 --> 00:39:02.180
Because my mom, I mean,
just looking at her mail
00:39:02.180 --> 00:39:03.390
and at some of the numbers I've called,
00:39:03.390 --> 00:39:04.893
I get hung up on.
00:39:07.566 --> 00:39:09.750
It tells you what is
happening out there.
00:39:09.750 --> 00:39:11.890
And folks that are disabled,
00:39:11.890 --> 00:39:14.780
you know, they need to
have some security measures
00:39:14.780 --> 00:39:16.990
for when we engage with them
00:39:16.990 --> 00:39:19.490
so that we don't injure them as well.
00:39:19.490 --> 00:39:22.096
I mean, it goes straight
across the board.
00:39:22.096 --> 00:39:22.929
We could sit here and talk
00:39:22.929 --> 00:39:26.050
about all the different
lines that we wrote out
00:39:26.050 --> 00:39:27.130
and we put people in
00:39:27.130 --> 00:39:29.690
but the reality is we
just need to come at folks
00:39:29.690 --> 00:39:31.357
with respect and dignity.
00:39:31.357 --> 00:39:33.030
And I think that we miss that,
00:39:33.030 --> 00:39:34.633
and that is important.
00:39:35.550 --> 00:39:36.650
That's very important.
00:39:37.880 --> 00:39:38.713
Thank you.
00:39:39.630 --> 00:39:42.020
I see several comments in the chat
00:39:42.020 --> 00:39:45.210
about cost effectiveness
and the challenge,
00:39:45.210 --> 00:39:48.320
you know, the problems
that that creates.
00:39:48.320 --> 00:39:51.983
Does anyone want to weigh in on that?
00:39:56.110 --> 00:39:57.590
This is James Collins
00:39:57.590 --> 00:39:59.943
with California Council of the Blind.
00:40:05.526 --> 00:40:06.700
Go ahead James.
00:40:06.700 --> 00:40:08.120
Okay, yes.
00:40:08.120 --> 00:40:10.370
Hi, thank you CPUC
Committee and everyone
00:40:10.370 --> 00:40:12.180
for being a part of this.
00:40:12.180 --> 00:40:13.860
This is really informative.
00:40:13.860 --> 00:40:15.843
For me, this is my first meeting.
00:40:17.570 --> 00:40:20.333
I know there's been a
series of these happening.
00:40:21.440 --> 00:40:22.310
One of the things
00:40:22.310 --> 00:40:26.090
that California Council
of the Blind works on,
00:40:26.090 --> 00:40:27.940
of course, we're a statewide blind
00:40:29.390 --> 00:40:31.620
and low vision advocacy group.
00:40:31.620 --> 00:40:34.550
And we're trying to figure out
00:40:34.550 --> 00:40:39.550
when and if residents,
members at large or etc
00:40:42.350 --> 00:40:47.350
are willing to adopt some
of the sustainable practices
00:40:48.320 --> 00:40:49.540
who to contact.
00:40:49.540 --> 00:40:54.540
And so I was wondering if
CPUC or this group had resources,
00:40:55.770 --> 00:40:58.410
say if you lived in like Sonoma County
00:40:58.410 --> 00:41:04.630
versus Alameda County,
or San Bernardino County
00:41:04.630 --> 00:41:08.020
if there were organizations
00:41:08.020 --> 00:41:13.020
that we could get our
folks in contact with
00:41:13.590 --> 00:41:16.420
to make all of what we're talking about
00:41:16.420 --> 00:41:19.570
these resources available
and readily to them.
00:41:19.570 --> 00:41:23.207
So with that I'll (mumbles)
00:41:25.520 --> 00:41:26.763
Great, thank you.
00:41:28.330 --> 00:41:31.480
I'd like to
nominate Mad to,
00:41:31.480 --> 00:41:35.040
this is Abigail, to talk
about cost-effectiveness
00:41:35.040 --> 00:41:36.670
since you asked about that, Amy.
00:41:36.670 --> 00:41:38.800
If you're willing, Mad.
00:41:38.800 --> 00:41:40.800
And I second it
as Leslie Martinez
00:41:42.240 --> 00:41:44.920
Thank you,
that's very kind of you.
00:41:44.920 --> 00:41:46.190
And hey everyone.
00:41:46.190 --> 00:41:48.340
I offered a comment in the chat
00:41:48.340 --> 00:41:50.280
around cost-effectiveness tests.
00:41:50.280 --> 00:41:55.280
These tests are used across
energy division programs
00:41:55.670 --> 00:41:59.730
at the regulatory decision-making level
00:41:59.730 --> 00:42:01.650
around what types of investments,
00:42:01.650 --> 00:42:04.180
where and throughout the implementation
00:42:04.180 --> 00:42:05.680
and evaluation stages
00:42:05.680 --> 00:42:10.510
of a lot of distributed
energy resource programs,
00:42:10.510 --> 00:42:12.473
energy efficiency programs.
00:42:13.440 --> 00:42:14.690
And they often,
00:42:14.690 --> 00:42:17.733
very few include any
non-energy benefits.
00:42:18.760 --> 00:42:22.010
And when they do include
non-energy benefits,
00:42:22.010 --> 00:42:23.363
it's one or two.
00:42:24.400 --> 00:42:26.810
And we're missing the community interest
00:42:26.810 --> 00:42:28.820
that a lot of the folks
00:42:28.820 --> 00:42:31.120
throughout the last few
days have been raising
00:42:31.120 --> 00:42:33.200
about quality of service,
00:42:33.200 --> 00:42:35.890
about pollution reduction,
00:42:35.890 --> 00:42:39.970
around the actual
person oriented impacts
00:42:39.970 --> 00:42:42.420
of these programs and decisions.
00:42:42.420 --> 00:42:46.000
And some of which are
quite literally life and death,
00:42:46.000 --> 00:42:47.437
and there is no way to reflect that.
00:42:47.437 --> 00:42:49.870
We are focused on total system costs,
00:42:49.870 --> 00:42:54.870
we're focused on the investor
owned utilities bottom line.
00:42:55.300 --> 00:42:58.090
And while the PUC has responsibilities
00:42:58.090 --> 00:42:59.750
around just and reasonable rates
00:42:59.750 --> 00:43:01.960
and sometimes there are statutory
00:43:01.960 --> 00:43:05.720
or regulatory direction
00:43:05.720 --> 00:43:09.720
that encourages looking at
certain data points versus others
00:43:09.720 --> 00:43:13.240
we're missing the environmental justice
00:43:13.240 --> 00:43:14.950
and social justice impacts
00:43:14.950 --> 00:43:18.680
when we exclusively rely on
these cost effectiveness tests
00:43:18.680 --> 00:43:20.510
and refuse to incorporate.
00:43:20.510 --> 00:43:25.510
So other agencies like
CARB have been working
00:43:26.040 --> 00:43:28.420
toward figuring out how
to measure these things.
00:43:28.420 --> 00:43:33.420
A lot of folks in the data
breakout earlier this morning
00:43:33.840 --> 00:43:35.880
offered a lot of really
strong suggestions
00:43:35.880 --> 00:43:38.230
about how to measure.
00:43:38.230 --> 00:43:41.260
But if we don't value
community interests,
00:43:41.260 --> 00:43:42.760
we won't achieve them.
00:43:42.760 --> 00:43:45.330
And if we don't value them enough
00:43:45.330 --> 00:43:48.400
in the actual decision-making
at the high level,
00:43:48.400 --> 00:43:52.670
at the PUC, we also
won't achieve them.
00:43:52.670 --> 00:43:55.240
And part of that is reforming the tests.
00:43:55.240 --> 00:43:57.870
And part of them is allowing
00:43:57.870 --> 00:44:01.360
the collection of data and evaluation
00:44:01.360 --> 00:44:05.580
led by the experts in the
communities themselves
00:44:05.580 --> 00:44:08.023
as folks have raised
throughout the conversation.
00:44:11.000 --> 00:44:12.410
Thank you, Mad.
00:44:12.410 --> 00:44:15.550
Okay, I think Alison,
I'll turn it over to you
00:44:15.550 --> 00:44:20.273
to kind of quickly talk about
engagement to close us up.
00:44:26.050 --> 00:44:28.050
Yeah, I'm trying to
figure out a good segue
00:44:28.050 --> 00:44:30.173
from all that's just been shared.
00:44:31.800 --> 00:44:34.580
I think that in the first prompt
00:44:34.580 --> 00:44:36.740
we did start to hear about
00:44:39.900 --> 00:44:44.900
the need to hear input
from the community
00:44:45.070 --> 00:44:48.623
as we're designing these programs.
00:44:49.970 --> 00:44:53.750
And especially that the
ramification, if we don't,
00:44:53.750 --> 00:44:58.250
is that you know, a community
member may participate,
00:44:58.250 --> 00:45:01.890
may find that it's really
not what they expected.
00:45:01.890 --> 00:45:07.376
We didn't work real
upfront or (mumbles)
00:45:07.376 --> 00:45:12.376
the few number of benefits
that the program offered
00:45:12.530 --> 00:45:15.090
weren't really worth the time
of that community member.
00:45:15.090 --> 00:45:19.150
And they may then talk to
their other community neighbors
00:45:20.550 --> 00:45:25.280
and then participation is
kind of going to be challenged
00:45:25.280 --> 00:45:26.140
from the get-go.
00:45:26.140 --> 00:45:29.410
And so obviously what
that shares with me is that
00:45:30.490 --> 00:45:34.790
doing a better job,
soliciting community input
00:45:34.790 --> 00:45:37.580
and designing these programs
00:45:38.900 --> 00:45:42.520
with that thinking from the community
00:45:42.520 --> 00:45:44.470
from the get go.
00:45:44.470 --> 00:45:48.813
And, you know, I think
my main question here is,
00:45:50.010 --> 00:45:52.760
like, absolutely, I couldn't agree more.
00:45:52.760 --> 00:45:56.450
And what are the possible models
00:45:56.450 --> 00:45:57.783
that you might have seen?
00:45:58.950 --> 00:46:01.650
You know, there's new things
like human centered design
00:46:01.650 --> 00:46:04.410
or new things that are being tried out
00:46:04.410 --> 00:46:09.150
to really ensure that
that input is accepted
00:46:10.170 --> 00:46:11.863
and built in.
00:46:13.100 --> 00:46:17.410
And have you seen
for, say in another state
00:46:17.410 --> 00:46:19.603
or for another sector,
00:46:21.870 --> 00:46:24.490
anything that you could say
00:46:24.490 --> 00:46:27.530
as an idea of what we could try to model
00:46:27.530 --> 00:46:30.680
and really design these
programs with that input
00:46:30.680 --> 00:46:33.643
from day one of even
conceiving of a program?
00:46:39.830 --> 00:46:42.290
I see Julia, your hand is up.
00:46:42.290 --> 00:46:44.030
I don't know if it's
remaining out from prior
00:46:44.030 --> 00:46:45.640
but I'll pass it to you.
00:46:45.640 --> 00:46:46.473
All right, thanks.
00:46:46.473 --> 00:46:50.070
Hi, this is Julia with Rising
Sun Center for Opportunity.
00:46:50.070 --> 00:46:53.480
I'll just say that there are
programs that do this already
00:46:53.480 --> 00:46:57.170
and I'm sure on the engagement piece
00:46:57.170 --> 00:46:58.770
in terms of best practice models,
00:46:58.770 --> 00:47:01.450
there are lots of folks on
this call who can speak to that.
00:47:01.450 --> 00:47:05.030
I'll just say that Rising
Sun was running a program
00:47:05.030 --> 00:47:07.030
that did all of the things
00:47:07.030 --> 00:47:11.610
that are being talked about on this call
00:47:11.610 --> 00:47:13.563
for underserved communities.
00:47:14.490 --> 00:47:18.040
Providing free energy
efficiency services,
00:47:18.040 --> 00:47:23.040
employing low-income
local youth to do that work,
00:47:23.540 --> 00:47:26.090
serving thousands of customers each year
00:47:27.010 --> 00:47:30.810
across the nine County Bay
Area and San Joaquin County.
00:47:30.810 --> 00:47:33.660
We've been doing it since 2006.
00:47:33.660 --> 00:47:36.693
And PG&E stopped funding it.
00:47:38.120 --> 00:47:41.827
So even though PG&E had an RFP process
00:47:43.139 --> 00:47:47.860
that supposedly
prioritized hard to reach
00:47:47.860 --> 00:47:52.380
and disadvantaged communities
in the residential sector,
00:47:52.380 --> 00:47:55.330
and even though we went
through that whole process
00:47:55.330 --> 00:47:59.900
I still don't know who won that contract
00:47:59.900 --> 00:48:01.900
and who is providing
residential services
00:48:01.900 --> 00:48:04.743
to these communities or
residential communities period.
00:48:06.080 --> 00:48:09.930
And I know that the real result
00:48:09.930 --> 00:48:12.700
was a $1.5 million divestment
00:48:12.700 --> 00:48:15.490
specifically in San Joaquin County
00:48:15.490 --> 00:48:19.420
as a result of not funding
Rising Sun's work in this space.
00:48:19.420 --> 00:48:24.420
So rather than thinking
about what are these models
00:48:24.690 --> 00:48:27.010
that we could try or start, or pilot,
00:48:27.010 --> 00:48:30.370
there are already programs
out there that are working.
00:48:30.370 --> 00:48:31.700
We're already doing this work,
00:48:31.700 --> 00:48:33.470
we're just not getting funded to do it.
00:48:33.470 --> 00:48:35.720
And in fact, our funding
is being taken away.
00:48:41.000 --> 00:48:41.993
Thanks, Julia.
00:48:47.280 --> 00:48:50.410
As the others have things to share,
00:48:50.410 --> 00:48:55.410
I'd want to also flag the question again
00:48:57.270 --> 00:49:01.813
related to before
programs are designed or.
00:49:04.250 --> 00:49:06.160
You know, I think there's a lot of stuff
00:49:06.160 --> 00:49:09.470
that's shared about
the existing programs
00:49:09.470 --> 00:49:13.570
or revisions to programs
that are already underway.
00:49:13.570 --> 00:49:15.050
But I think if we think about
00:49:16.010 --> 00:49:18.310
what programs could be upcoming or
00:49:23.260 --> 00:49:25.630
that it's not an after-the-fact thought
00:49:25.630 --> 00:49:29.570
to like design the program for everyone
00:49:29.570 --> 00:49:30.740
and then say, oh
00:49:30.740 --> 00:49:33.800
and we'll make it the same
program but give extra budget
00:49:33.800 --> 00:49:36.370
or give extra marketing
education and outreach
00:49:38.871 --> 00:49:40.250
for disadvantaged community
00:49:40.250 --> 00:49:43.493
or environmental and
social justice communities.
00:49:46.701 --> 00:49:49.118
(indistinct)
00:49:51.810 --> 00:49:53.970
I think Leslie had her hand up
00:49:55.380 --> 00:49:57.823
but then I'll go with
Leslie and then James.
00:50:01.170 --> 00:50:02.540
I think when a
lot of these programs
00:50:02.540 --> 00:50:03.730
are being developed,
00:50:03.730 --> 00:50:06.180
the biggest thing is that
just the complete disconnect
00:50:06.180 --> 00:50:09.083
about the folks that are
going to like (mumbles)
00:50:09.083 --> 00:50:11.240
They're created to serve.
00:50:11.240 --> 00:50:15.280
I think that often there is
really good intention behind it
00:50:15.280 --> 00:50:18.330
of solving one issue for a community
00:50:18.330 --> 00:50:19.640
or for a household
00:50:19.640 --> 00:50:23.060
without considering the
fact that it is a broader,
00:50:23.060 --> 00:50:26.100
like their life consists of more
00:50:26.100 --> 00:50:28.870
than just the one single issue.
00:50:28.870 --> 00:50:33.870
So like when I hear some of
these projects being developed,
00:50:34.260 --> 00:50:36.710
the assumptions that they are based off
00:50:38.781 --> 00:50:41.640
are just not the reality of
what we see in communities.
00:50:41.640 --> 00:50:45.500
I don't think that like
dilapidated housing,
00:50:45.500 --> 00:50:49.600
what that does to being able
to be part of these programs,
00:50:49.600 --> 00:50:52.880
perhaps if the house is up to code,
00:50:52.880 --> 00:50:55.010
do they have (mumbles)
00:50:55.010 --> 00:50:57.870
I think we often think of
these programs in a way
00:50:57.870 --> 00:51:02.350
that really often excludes
the most vulnerable people.
00:51:02.350 --> 00:51:04.260
And I think that at the root of it,
00:51:04.260 --> 00:51:06.640
while we create these projects,
00:51:06.640 --> 00:51:11.100
it's because we don't actually
know what the communities
00:51:11.100 --> 00:51:13.963
that need it the most
actually look like.
00:51:14.990 --> 00:51:17.310
And with that said,
00:51:17.310 --> 00:51:21.390
the only other thing I have to add is,
00:51:21.390 --> 00:51:22.223
I really do think
00:51:22.223 --> 00:51:25.240
that there needs to be cross
collaboration with agencies
00:51:25.240 --> 00:51:27.250
when these types of
programs are being developed.
00:51:27.250 --> 00:51:28.720
Why?
00:51:28.720 --> 00:51:29.770
There's something that
00:51:29.770 --> 00:51:32.210
if you know you're going to
be making upgrades to a home,
00:51:32.210 --> 00:51:34.330
then you should be talking to HCD
00:51:34.330 --> 00:51:38.630
to figure out what funds do
you have that we can leverage
00:51:38.630 --> 00:51:40.950
so that at least one family can be able
00:51:40.950 --> 00:51:43.210
to access all of these programs.
00:51:43.210 --> 00:51:44.380
Because the amount of folks
00:51:44.380 --> 00:51:45.910
that cannot access these programs
00:51:45.910 --> 00:51:47.810
because they can't afford
00:51:47.810 --> 00:51:51.420
to like get a new mobile home is really,
00:51:51.420 --> 00:51:52.720
it's awful, A
00:51:52.720 --> 00:51:55.550
and B, it continues to
exclude the same folks
00:51:55.550 --> 00:51:56.693
over and over again.
00:51:57.998 --> 00:51:58.831
And at that rate,
00:51:58.831 --> 00:52:00.933
we're just not really
addressing inequity.
00:52:02.770 --> 00:52:03.733
So thank you.
00:52:06.650 --> 00:52:07.960
Great, thanks, Leslie.
00:52:07.960 --> 00:52:10.780
And I feel like you were
close to sharing also,
00:52:10.780 --> 00:52:14.700
if you've seen some
models that we should look to
00:52:14.700 --> 00:52:17.650
that have done a good job
designing from the ground up
00:52:17.650 --> 00:52:18.960
from the get go.
00:52:18.960 --> 00:52:21.793
We've got James and then
Doug, and then Darshan.
00:52:25.931 --> 00:52:26.960
(indistinct)
00:52:26.960 --> 00:52:30.793
Thank you Alison
and community again.
00:52:31.670 --> 00:52:32.880
I wanted to know
00:52:32.880 --> 00:52:36.830
because we are a statewide organization,
00:52:36.830 --> 00:52:40.932
does CPUC have like a model
00:52:40.932 --> 00:52:45.120
of how these fundings
will be implemented
00:52:45.120 --> 00:52:47.120
throughout the regions in California?
00:52:52.220 --> 00:52:56.443
So for the Environmental
and Social Justice Action Plan,
00:52:56.443 --> 00:52:58.193
is that what you're meaning, James?
00:53:00.080 --> 00:53:00.913
Yes, yeah.
00:53:00.913 --> 00:53:05.140
Just to kind of give us a
landscape of what as a nonprofit
00:53:05.140 --> 00:53:08.990
that's working with other
CBOs, NGOs would look like
00:53:08.990 --> 00:53:12.043
in the next coming fiscal quarters.
00:53:14.334 --> 00:53:16.200
I guess I would just say
00:53:16.200 --> 00:53:19.140
the Environmental and Social
Justice Action Plan is just,
00:53:19.140 --> 00:53:20.510
it's a little bit broader than that.
00:53:20.510 --> 00:53:23.500
It's sort of at an agency level
00:53:23.500 --> 00:53:26.350
across all of our different decisions.
00:53:26.350 --> 00:53:29.950
This is what we're striving towards
00:53:29.950 --> 00:53:34.950
as we try to better
incorporate principles of equity
00:53:35.750 --> 00:53:38.070
into our own processes
00:53:38.070 --> 00:53:43.070
and into the programs that
we design and implement.
00:53:44.950 --> 00:53:46.750
So I think maybe what you're suggesting
00:53:46.750 --> 00:53:50.503
could be one particular
aspect of the plan.
00:53:52.610 --> 00:53:55.380
So maybe you're
suggesting kind of an action
00:53:55.380 --> 00:54:00.380
that would be related to
better community outreach
00:54:01.580 --> 00:54:05.880
and providing communities
with a more transparent way
00:54:05.880 --> 00:54:08.653
to understand and access programs.
00:54:09.850 --> 00:54:10.757
Yeah.
00:54:10.757 --> 00:54:14.212
That's exactly 100% correct.
00:54:14.212 --> 00:54:17.420
And the only reason why I
mentioned this is because
00:54:19.132 --> 00:54:21.070
you know, we have so many folks
00:54:21.070 --> 00:54:26.070
that are from the ADA
community that would like to know
00:54:27.240 --> 00:54:30.770
like for a fact, like what
could be happening
00:54:32.770 --> 00:54:37.140
and how we can get those
resources to them quicker
00:54:37.140 --> 00:54:42.140
rather than to watch
everything from retrospect.
00:54:43.320 --> 00:54:45.700
And so that's what I was thinking
00:54:45.700 --> 00:54:49.420
in terms of everyone that's on this call
00:54:49.420 --> 00:54:51.240
or at least this breakout side of group
00:54:51.240 --> 00:54:54.707
how we could be able to
just have more real time effect.
00:54:57.660 --> 00:54:59.113
Yeah, that's a great point.
00:55:01.960 --> 00:55:04.460
Okay, and we have to wrap up
00:55:04.460 --> 00:55:09.030
to get to summary by 1:55.
00:55:09.030 --> 00:55:11.970
So Doug, and then by
Darshan and that's (mumbles)
00:55:11.970 --> 00:55:12.980
we'll close it.
00:55:12.980 --> 00:55:15.920
Then I'll turn it to Nora
to close it at that point.
00:55:15.920 --> 00:55:16.753
Yeah, thanks so much.
00:55:16.753 --> 00:55:18.440
I'll keep it super quick.
00:55:18.440 --> 00:55:22.320
Yeah, so Doug Karpa and I'm
with Peninsula Clean Energy.
00:55:22.320 --> 00:55:24.200
So we are a community choice aggregators
00:55:24.200 --> 00:55:25.373
in San Mateo County.
00:55:26.280 --> 00:55:28.040
And for those of you don't know CCAs,
00:55:28.040 --> 00:55:31.920
we're basically like a
local government body
00:55:31.920 --> 00:55:34.700
in charge of both providing energy,
00:55:34.700 --> 00:55:35.740
but we also run,
00:55:35.740 --> 00:55:38.013
CCAs run an awful lot of programs.
00:55:41.900 --> 00:55:43.870
This is like an issue that
we are also struggling with
00:55:43.870 --> 00:55:44.760
with our own programs
00:55:44.760 --> 00:55:48.640
in terms of how to build in
community input from the get go.
00:55:48.640 --> 00:55:51.290
But I think one of the
advantages that we do have
00:55:51.290 --> 00:55:55.490
is that we do have a lot
of standing relationships
00:55:55.490 --> 00:55:56.940
with CDOs in our communities
00:55:56.940 --> 00:55:59.210
and our boards are
also elected officials.
00:55:59.210 --> 00:56:03.150
And so they have sort
of political connections
00:56:03.150 --> 00:56:05.400
with the communities
that we're working with.
00:56:06.490 --> 00:56:08.470
I hesitate a little bit
to hold ourselves out
00:56:08.470 --> 00:56:09.960
as like successful model
00:56:09.960 --> 00:56:11.710
because there's so much
that we're still figuring out.
00:56:11.710 --> 00:56:13.620
But I do think that of
the things on our end
00:56:13.620 --> 00:56:15.290
that have worked really well,
00:56:15.290 --> 00:56:16.870
part of the magic ingredient is,
00:56:16.870 --> 00:56:19.810
are those standing relationships
with those organizations.
00:56:19.810 --> 00:56:24.100
And I know the CPUC has
some local government liaisons
00:56:24.100 --> 00:56:25.210
and I'm just wondering
00:56:25.210 --> 00:56:26.970
whether building that infrastructure
00:56:26.970 --> 00:56:30.250
to have standing
relationships with people,
00:56:30.250 --> 00:56:32.400
kind of like brain
trust that you can go to
00:56:33.370 --> 00:56:36.570
to bring them in when you're
considering a new program
00:56:36.570 --> 00:56:38.230
probably something you're already doing.
00:56:38.230 --> 00:56:39.980
But I do think that that,
00:56:39.980 --> 00:56:41.580
and even working with CCAs
00:56:41.580 --> 00:56:43.030
to the extent that we
have those relationships
00:56:43.030 --> 00:56:46.450
and can help think about design issues.
00:56:46.450 --> 00:56:48.400
Happy I think to do that.
00:56:48.400 --> 00:56:50.910
But that I think from our perspective
00:56:50.910 --> 00:56:54.110
would be the one
little flag I would wave,
00:56:54.110 --> 00:56:56.310
is to maintain those
standing relationships.
00:56:57.180 --> 00:56:59.380
Okay, thank you, Doug.
00:56:59.380 --> 00:57:00.223
And Darshan.
00:57:01.350 --> 00:57:04.060
Hey everybody, I'm in
Arizona State University
00:57:04.060 --> 00:57:06.740
and I work on issues of
energy and social justice.
00:57:06.740 --> 00:57:09.470
I think it's important
that there is clarity
00:57:09.470 --> 00:57:14.370
on the kinds of things that
community is valuable for
00:57:14.370 --> 00:57:16.570
and the kinds of things
that community input
00:57:17.480 --> 00:57:19.400
is not sufficient for.
00:57:19.400 --> 00:57:23.670
And so oftentimes, you
can solicit community input
00:57:23.670 --> 00:57:27.320
and then program managers
at CPUC decide something,
00:57:27.320 --> 00:57:28.810
take it to a higher level,
00:57:28.810 --> 00:57:32.250
and those ideas that the
community providing can die
00:57:32.250 --> 00:57:33.083
in those spaces.
00:57:33.083 --> 00:57:37.460
And so one thing
that could be helpful is,
00:57:37.460 --> 00:57:42.070
essentially creating some
kind of institutional process map
00:57:42.070 --> 00:57:45.937
to make it much clearer within the CPUC
00:57:45.937 --> 00:57:48.293
and to the broader community itself,
00:57:49.833 --> 00:57:51.430
where and when community input
00:57:51.430 --> 00:57:53.290
actually can make a difference
00:57:53.290 --> 00:57:57.150
and where it actually
might not be sufficient
00:57:57.150 --> 00:57:58.250
to make the kind of difference
00:57:58.250 --> 00:58:00.880
that the community
actually wants it to make.
00:58:00.880 --> 00:58:04.620
So that could be just the one
internal exercise that's done
00:58:04.620 --> 00:58:08.310
to make it much clear
internally and externally
00:58:08.310 --> 00:58:11.043
the effectiveness of
community engagement.
00:58:15.530 --> 00:58:16.750
Great, thank you Darshan.
00:58:16.750 --> 00:58:18.900
And sort of like the being real
00:58:20.010 --> 00:58:23.490
also from the perspectives of
when tapping into community
00:58:23.490 --> 00:58:25.830
and asking them for the time
00:58:25.830 --> 00:58:29.600
to inform our program
design about what it is
00:58:29.600 --> 00:58:32.100
that they actually will
have influence on upfront.
00:58:33.530 --> 00:58:34.380
Thank you for that.
00:58:34.380 --> 00:58:39.380
Okay, so Amy, are we closing out?
00:58:39.860 --> 00:58:42.510
Do you want to take it away from here?
00:58:42.510 --> 00:58:44.510
Yeah, I'll
turn it over to Nora.
00:58:47.690 --> 00:58:49.590
Great, well, thanks
everyone for all this input.
00:58:49.590 --> 00:58:51.810
I think it's given us a
lot of food for thought
00:58:51.810 --> 00:58:53.930
and it's really wonderful to
be hearing from all of you.
00:58:53.930 --> 00:58:55.160
We appreciate everyone's time
00:58:55.160 --> 00:58:56.280
and coming to this forum
00:58:56.280 --> 00:58:58.770
and sharing your thoughts with us.
00:58:58.770 --> 00:59:01.310
I think some of what we
heard today is a real need
00:59:01.310 --> 00:59:03.950
to change our outreach models.
00:59:03.950 --> 00:59:06.360
Sort of rethink it from the ground up.
00:59:06.360 --> 00:59:08.460
I think there's a concern that CPUC
00:59:08.460 --> 00:59:13.460
and the utilities often use a
sort of standard list of CBOs
00:59:13.520 --> 00:59:14.440
that we reach out to.
00:59:14.440 --> 00:59:15.470
And we need to make sure
00:59:15.470 --> 00:59:18.700
that we're focusing on
small and local CBOs,
00:59:18.700 --> 00:59:21.590
valuing the benefit
that CBOs really bring
00:59:21.590 --> 00:59:23.660
in helping connect our programs
00:59:23.660 --> 00:59:25.940
to the communities
they're intended to serve.
00:59:25.940 --> 00:59:28.700
Which really means making
sure that we're paying CBOs
00:59:28.700 --> 00:59:31.360
and compensating them
for the work they're doing.
00:59:31.360 --> 00:59:34.280
Even the playing field with large NGOs
00:59:34.280 --> 00:59:35.900
and for-profit implementers,
00:59:35.900 --> 00:59:38.360
making sure that small
CBOs can participate
00:59:38.360 --> 00:59:40.660
in request for proposal processes
00:59:40.660 --> 00:59:43.320
so that they can access these contracts.
00:59:43.320 --> 00:59:46.240
So a lot of thoughts there
on leveling the playing field
00:59:46.240 --> 00:59:49.420
for smaller groups and
new entrance to this space.
00:59:49.420 --> 00:59:53.760
We also heard about
transforming our outreach process,
00:59:53.760 --> 00:59:56.460
focusing on educating
people on behavioral change.
00:59:56.460 --> 00:59:58.640
So rather than just
providing technologies,
00:59:58.640 --> 01:00:00.120
helping people understand
01:00:00.120 --> 01:00:02.533
how to use those
technologies to their benefit.
01:00:03.730 --> 01:00:05.620
A lot of concern about
cost effectiveness,
01:00:05.620 --> 01:00:07.520
that that can be a major issue.
01:00:07.520 --> 01:00:08.450
When we're just focusing
01:00:08.450 --> 01:00:11.040
on the cost effectiveness
of our measure,
01:00:11.040 --> 01:00:14.020
we need to make sure we're
including non-energy benefits
01:00:14.020 --> 01:00:17.640
which I know some of our CPUC tools do.
01:00:17.640 --> 01:00:19.660
But we need to make sure
that that's always front of mind
01:00:19.660 --> 01:00:21.830
that we're accounting for access
01:00:21.830 --> 01:00:24.720
and affordability issues when
we're evaluating our programs.
01:00:24.720 --> 01:00:28.670
We also heard about needing
to include CBO participation
01:00:28.670 --> 01:00:30.470
in our program evaluation processes,
01:00:30.470 --> 01:00:31.970
which I thought was
a really great point.
01:00:31.970 --> 01:00:33.850
That when we're evaluating the program,
01:00:33.850 --> 01:00:35.300
we should be looking holistically
01:00:35.300 --> 01:00:39.040
and making sure our outreach
is reaching all the groups
01:00:39.040 --> 01:00:40.390
that it should be reaching.
01:00:42.378 --> 01:00:44.140
And finally, we heard a little bit
01:00:44.140 --> 01:00:46.690
about aligning eligibility
criteria cross programs,
01:00:48.370 --> 01:00:50.693
need for a one-stop
shop, and making sure
01:00:50.693 --> 01:00:53.890
that we are not making
assumptions coming into a program.
01:00:53.890 --> 01:00:56.250
So addressing things like
the need for home repairs
01:00:56.250 --> 01:00:59.223
and roof repairs before
we finalize these programs.
01:01:00.832 --> 01:01:02.870
With that I'll pass it back
to you, Amy and Alison.
01:01:02.870 --> 01:01:04.920
And thanks everyone
for your great input.
01:01:07.550 --> 01:01:09.350
Yeah, thank you
so much, everyone.
01:01:09.350 --> 01:01:12.410
Just to close out,
we'll save the chat.
01:01:12.410 --> 01:01:14.240
And again, we're
recording the session as well
01:01:14.240 --> 01:01:16.570
so we've captured your comments.
01:01:16.570 --> 01:01:18.190
If you have any additional comments,
01:01:18.190 --> 01:01:21.800
please feel free to email them in.
01:01:21.800 --> 01:01:25.360
I just put the link in the chat.
01:01:25.360 --> 01:01:29.197
It's ESJActionPlan@cpuc.ca.gov.
01:01:30.400 --> 01:01:33.730
Thank you everyone so
much for your valuable input
01:01:33.730 --> 01:01:35.030
and looking forward
01:01:35.030 --> 01:01:37.543
to continuing these
conversations going forward.
01:02:02.500 --> 01:02:05.200
Do you have a question, Darshan?
01:02:05.200 --> 01:02:06.720
Or were you just waving?
01:02:06.720 --> 01:02:07.926
I was just waving.
01:02:07.926 --> 01:02:09.340
I was saying bye.
01:02:09.340 --> 01:02:10.880
It's silent for bye bye.
01:02:10.880 --> 01:02:11.963
See you soon.
01:02:16.980 --> 01:02:17.813
I guess a reminder
01:02:17.813 --> 01:02:22.070
to make sure to rejoin the other WebEx
01:02:22.070 --> 01:02:23.270
for the rest of the day.
01:02:24.250 --> 01:02:25.560
Oh, okay gotcha.
01:02:25.560 --> 01:02:28.044
Yeah, I was going to ask,
is there a continuation?
01:02:28.044 --> 01:02:32.570
Sorry, I missed to say that.
01:02:32.570 --> 01:02:33.616
Thank you.
01:02:33.616 --> 01:02:35.545
Thanks James for participating.
01:02:35.545 --> 01:02:36.550
Yeah, absolutely.
01:02:36.550 --> 01:02:41.360
So do we just join back
to the main conversation?
01:02:41.360 --> 01:02:42.990
Yeah, exactly.
01:02:42.990 --> 01:02:44.730
Yeah, please close out of this one.
01:02:44.730 --> 01:02:45.700
Okay, sounds good.
01:02:45.700 --> 01:02:47.460
Thank you much.
01:02:47.460 --> 01:02:48.797
All right, thank you.
01:02:52.830 --> 01:02:53.880
Hi, Amy and Alison.
01:02:53.880 --> 01:02:56.360
Yeah, I'm going to go
ahead and save the chat,
01:02:56.360 --> 01:02:57.350
save the poll results.
01:02:57.350 --> 01:02:59.550
And would you guys like
me to send this to you guys
01:02:59.550 --> 01:03:01.633
or is it fine if I send it to Monica?
01:03:02.880 --> 01:03:04.380
Just right to
Monica would be great.
01:03:04.380 --> 01:03:05.281
All right,
sounds good, yeah.
01:03:05.281 --> 01:03:06.605
All right.
01:03:06.605 --> 01:03:07.630
Thank you so much
01:03:07.630 --> 01:03:08.663
I'm going to go ahead
01:03:08.663 --> 01:03:10.000
and end the meeting, okay, guys?
01:03:10.000 --> 01:03:11.042
Perfect.
01:03:11.042 --> 01:03:11.875
All right, guys.
01:03:11.875 --> 01:03:13.078
Thank you, thank you, thank you.
01:03:13.078 --> 01:03:13.911
All right.
01:03:13.911 --> 01:03:15.375
Thank you.